Summary This position is located in the Health Administration Service(HAS) at the Atlanta VA Medical Center and reports to the Chief of HAS. The Supervisory Program Analyst oversees the planning, development, and execution of standardized medical business operations across the facility, including revenue activities, accounts receivable, travel, contract development, and fee basis functions. Ensures operational efficiency by monitoring and auditing the payment systems that support HAS funding. Responsibilities The Supervisory Program Analyst is responsible for planning; developing and executing actions to ensure the various medical business operations are effectively standardized and coordinated throughout the Atlanta VA Medical Center. This includes revenue related activities, accounts receivable management, travel, contract development, and fee basis. The Program Analyst ensures programs run efficiently by monitoring and auditing of the individual payment systems governing HAS funding. Duties include but not limited to: May include representing the Chief, HAS at VA meetings and on task force activities, drafting policies, defending the service's position on proposals, and obtaining V HA CBO guidelines for implementation. Incumbent will have authority to speak for the HAS section regarding revenue related activities, account receivable management, travel, contract development, and fee basis as well as initiatives involving or emanating from the different sections of the HAS service. Incumbent directly supervises one (1) GS-11 Medical Records Administrative Specialist, five (5) GS- 7 Program Support Clerks, and indirectly supervises, one,(1) GS-9 Medical Records Technician, nine (9) GS-8 Medical Records Technicians and (1) GS-6 Program Support assistant Incumbent audits. and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations ,11 meeting established goals and objectives. Require extensive knowledge of a wide range of business related a::tivities including all aspects of the revenue cycle, accounts receivable management, and denial management principles, quality assessment and administrative management of any remote: site revenue operations, sharing agreement policy and procedures, fee basis program manage1nent and policy and procedures, pre-registration, and medical coding. Incumbent plans and implements a coordinated organizational approach to business planning utilizing the Medical Center's resources: staff, medical center expertise (i.e., sharing, contract development, fee basis, MCCF, accounts receivable) and private sector consultation services. Provides expertise to the Chief, HAS and medical center management by serving as a knowledge resource. Incumbent assists other Medical Center staff, task groups, and facilities in the decision-making process through problem analysis, needs assessment, and strategy development. Incumbent applies analytical, evaluative, developmental, and advisory skills toward recommending improvements in managerial policy, procedure, and structure. Work Schedule: Monday - Friday, 07:30am -4:00pm. (Subject to change based on agency need.) Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD080320 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing facility planning, programming, design, budgeting and construction specifically with emphasis on functional master planning and project planning for the health care system; Setting qualitative and quantitative standards and standardized work processes; Collaborating with section chiefs and project managers to ensure integrated goals and priorities are met. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
