Account Support Administrator

Amalgamated Bank • Washington, DC • 2h ago

Full Time

Washington, DC, US

Salary Range: $24.00 To $31.60 Hourly

Amalgamated Bank seeks an Account Support Administrator to provide client and administrative service and support to the Commercial Banking team.

Essential Job Functions:

Work closely with the Account Executive team to provide client support where required

Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation

Review Account Opening Packages for accuracy prior to activating accounts in Horizon

Process client refunds and waivers as required

Process RSA token requests coordinating with Account Executive and Info Security teams

Setup clients in account analysis system (XAA) as prescribed by billing setup forms

Process monthly billing including but not limited to: running preliminary billing cycle, making

adjustments as necessary and processing final billing

Review daily and monthly reports including, but not limited to: new accounts, account maintenance,

XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home

reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits

Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc.

Process credit report request as needed by underwriting and relationship team(s)

Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems

Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews

Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures

Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution

Order checkbooks and deposit slips for clients

Maintain attendance records and complete weekly timesheets

Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle

Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping

Perform other duties as directed

Knowledge, Skills and Experience Requirements

College bachelor's degree, preferred but not required.

Two to three years general office experience in a fast paced atmosphere.

Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).

Exceptional verbal, written communication and interpersonal skills.

Strong attention to detail and accuracy.

Our job titles may span more than one career level. The starting hourly salary for this role is between $24.00- $31.60 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans . (https://www.eeoc.gov/sites/default/files/migrated\files/employers/poster\screen\reader\optimized.pdf) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement (https://www.amalgamatedbank.com/sites/default/files/pay-transparency.pdf) . Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Hybrid Work Model

Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".

Search Firm Representatives- Please Read Carefully

Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Similar Jobs

Program Specialist (Event Manager)

Veterans Affairs, Veterans Health Administration • Washington, DC • 7min ago

Management & Administrative

Summary The primary purpose of the position is to serve as an Event Manager and to support the Veteran Health Administration (VHA) Chief of Learning Officer by assuring that all all education projects, program, and event...

7min ago

Go to Apply

Purchasing Agent

Veterans Affairs, Veterans Health Administration • Washington, DC • 9min ago

Management & Administrative

Summary This position is organizationally located in the Prosthetics and Sensory Aids Service within the Medical Center. The incumbent will work under the supervision of the Chief Prosthetics Agent. Responsibilities Majo...

9min ago

Go to Apply

Client Billed Clerical - Security Trainer

Allied Universal • Washington, DC • 56min ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

56min ago

Go to Apply

DevOps Automation Engineer

General Dynamics Information Technology • Washington, DC • 58min ago

IT & Engineering

Req ID: RQ220551 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Engineering Skills: Access Management,Cloud Security,Identity Access M...

58min ago

Go to Apply

Assistant United States Attorney (Deputy Chief, National Security Section) OC

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Washington, DC • 1h ago

Legal & Paralegal

Summary The U.S. Attorney's Office for the District of Columbia (USAO-DC) is unique in the size and the scope of its work. It serves as both the local and the federal prosecutor for the nation's capital. Assistant United...

1h ago

Go to Apply

ICITAP Aviation Infrastructure and Security Subject Matter Expert

Amentum • Washington, DC • 1h ago

Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational...

1h ago

Go to Apply

IT Specialist (PLCYPLN/INFOSEC)

Defense Logistics Agency • Fort Belvoir, VA • 1h ago

IT & Engineering

Summary See below for important information regarding this job. Responsibilities Serves as a Cybersecurity Integration and Development Project Manager ensuring that DLA is responsible, accountable, and in compliance with...

1h ago

Go to Apply

IT Specialist (INFOSEC) - Direct Hire

Export-Import Bank of the United States • Washington, DC • 1h ago

IT & Engineering

Summary Announcement may be used to fill similar positions within 90 days of the closing date. This announcement will be used to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Inform...

1h ago

Go to Apply

Information Technology Cybersecurity Specialist (Operating Systems)

Joint Activities • Fort Meade, MD • 1h ago

IT & Engineering

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must...

1h ago

Go to Apply

Information Technology Cybersecurity Specialist (Operating Systems)

Joint Activities • Fort Meade, MD • 1h ago

IT & Engineering

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)