Regional Operations Manager II

Uber • San Francisco, CA • 2h ago

About the Role

We're looking for a Sr. Strategic Operations Associate to help us scale Uber for Business, one of the most exciting and fastest growing business units at Uber.

In this role, you will get to own and execute global projects and initiatives that will drive profitable incremental growth for Uber for Business. You will partner with your cross-functional counterparts to deliver elevated experiences to corporate customers and their employees.

This is a hybrid role - our team collaborates in-person out of our incredible office from San Francisco or New York City 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.

What You'll Do

Program management - Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, Support, Sales operations, etc.)

Be a product subject matter expert - Become an expert on an Uber for Business product area, such business travel programs. Leverage that expertise to support sales and technical teams in their work

Analytics - Use your analytical skills to drive strategy and business insights

Build and maintain reporting to track progress across a variety of top line and operational metrics

Communicate findings and insights to diverse audiences including Uber for Business leadership and cross functional teams in Monthly Business Reviews or other forums

Product strategy and launch - Partner with Product and Product Ops to build the product roadmap and launch new products

Share insights on customer needs based on research and client feedback

Design and operationalize new corporate solutions, e.g., business-specific ride @types

Support (or in some cases, lead) new product feature and/or geography launches

GTM strategy and enablement - Help set go-to-market strategy for your product area, and provide materials and tracking to support sales execution

Understand key use cases, identify target clients/audiences, develop commercial playbooks, and track use case adoption

Partner with with marketing to improve or build out new sales collateral

Participate in client calls and negotiations for top clients and craft client proposals and incentive plans for large deals

Basic Qualifications

4+ years of experience in project/program management, operations, analytics or related field

Experienced SQL user or similar query language

Bachelor's degree

Preferred Qualifications

Strong business acumen, with experience evaluating a line of business and understanding how to drive growth

Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously

Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders

Analytical thinker, with experience using data to drive business decisions

Skilled in synthesizing information quickly to distill key takeaways, and to weave insights into a compelling story that clarifies and inspires

Experience building deep relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities

Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems

An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth

B2B Experience is an asset, but not required

~~ ~~

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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