Customer Service Associate

Walgreens • Lake Wales, FL • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1836028BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 24170 HWY 27,LAKE WALES,FL,33859

Full District Office Address: 24170 HWY 27,LAKE WALES,FL,33859-07801-11190-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11190-LAKE WALES FL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

(USA) Area Manager Asset Protection - All DC/FC

Walmart • Lakeland, FL • 1d ago

Management & Administrative

Position Summary... What you'll do... Data and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics To be able to carry out the following responsibilities Articulates the leve...

1d ago

Go to Apply

Operations Manager

CVS Health • Lakeland, FL • 2d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

2d ago

Go to Apply

Receiving Clerk

Jetro Holdings, Inc • Haines City, FL • 3d ago

Management & Administrative

Receiving Clerk Company: Jetro / Restaurant Depot Location: 205 Depot Way, Haines City, FL 33844 Job Type: Full-time Sector: Warehouse Team Member - Non Union Compensation: $15.50 - $16.02 an hour JOB DETAILS Position Ti...

3d ago

Go to Apply

Area Manager II

Amazon • Lakeland, FL • 4d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

4d ago

Go to Apply

Operations Manager, Amazon Air

Amazon • Lakeland, FL • 5d ago

Management & Administrative

Description Come build the future with Amazon Global Air! A part of Amazon's transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver g...

5d ago

Go to Apply

(USA) Area Manager - Floor (wm.com)

Walmart • Lakeland, FL • 1w ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...

1w ago

Go to Apply

Account Manager

Allied Universal • Lakeland, FL • 1w ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

1w ago

Go to Apply

Administrative Assistant

Road & Rail Services • Mulberry, FL • 1w ago

Management & Administrative

3095 Highway 640, Mulberry, FL 33860, US | Hourly | 22 per hour Paid Weekly, Direct Deposit | Full Time | Health, Dental, 401K, Paid Holidays, Paid Vacation and MORE! Job Title: Administrative Assistant (Payroll / ADP) L...

1w ago

Go to Apply

Supply Chain Customer Experience Professional

Lowe's • Frostproof, FL • 1w ago

Management & Administrative

Schedule Wednesday-Thursday- 7:30am-6pm Friday and Saturday- 7am-5:30pm Essential Functions: -Uses available resources and strong judgment to determine the best course of action and/or optimal solution while interacting...

1w ago

Go to Apply

Seasonal, Operations Administrative Assistant (Part Time)

H&R Block • Lakeland, FL • 1w ago

Management & Administrative

About the Role Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DO...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)