Account Manager

Allied Universal • Lakeland, FL • 1h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Why Join Allied Universal?

Career Growth: Opportunities to advance within a global leader in security services

Impactful Work: Play a vital role in protecting people, property, and businesses

Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime

Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations

Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property

Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams

Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Valid driver's license if driving a company vehicle, or personal vehicle while conducting business

Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment

Experience in leading, developing, and retaining a dynamic team while building positive client relationships

Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination

Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner

Proficiency in web-based applications and computer systems, including Microsoft Office

Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence

Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

College degree in Business Administration or a law enforcement-related field

Law enforcement, military, and/or contract or proprietary security services, or facility management experience

American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification

Previous payroll, billing, or scheduling experience

Aptitude with security systems: CCTV, access control, and badge administration

Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1617020

Location: United States-Florida-Lakeland

Job Category: Account Manager, Management

Go to Apply

Security Officer - Armed

Allied Universal • Davenport, FL • 1w ago

Management & Administrative

As an Armed Security Officer you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. $20.25 / hour Responsibilities: Provide customer serv...

1w ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Davenport, FL • 1w ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

1w ago

Go to Apply

HVAC Manager

Lane Valente Industries • Lakeland, FL • 1w ago

Management & Administrative

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. co...

1w ago

Go to Apply

(USA) Area Manager Asset Protection - All DC/FC

Walmart • Davenport, FL • 1w ago

Management & Administrative

Position Summary... What you'll do... Data and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics To be able to carry out the following responsibilities Articulates the leve...

1w ago

Go to Apply

Sr. Operations Manager

Amazon • Lakeland, FL • 1w ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)