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Special Account Representative - Contingent Worker

Latrobe Specialty Metals Distribution • Vienna, OH • 6h ago

Liaison between customer and Carpenter

working

to provide overall support and total account management including anticipating customer needs, assessing

requirements

and

identifying

solutions to issues involving scheduling/planning, inventory, pricing, forecast information, and specification interpretation.

Ownership and accountability for all the processes related to the daily activities of their assigned accounts. Evaluate reserved material to satisfy immediate customer needs & requirements through replenishment review. Independently

manages

demand changes and

implement

appropriate proactive

steps to avoid material shortage in the future.

Propose alternatives to and

applies

non-critical changes to masters and details after approval by Process Support.

Evaluates PICS to

identify

source item and

determine

availability. Develop,

maintain

and grow network of relationships with internal departments to expeditiously solve a wide range of customer problems and issues encompassing

logistics

, planning, inventory, technical requirements, contract review, pricing, etc.

Identify

and lead transactional improvement projects within customer service focusing on cost reduction, productivity improvement and customer satisfaction.

Participate

cross departmental teams to improve performance,

efficiencies

, cost reduction, and/or customer satisfaction with the intent to enhance and sustain Carpenter's position with their assigned accounts. Takes initiative to expand the depth of their knowledge through individualized training to meet specific customer needs or improve individual skill set.

Reviews activity reports and message queue

on a daily basis

Resolve errors independently, apply corrective action to all open orders and implement a permanent correction to avoid recurrence. Modify existing Data Warehouse reports and create standard reports to extract data.

Develop and

maintain

customer-specific account documentation.

Initiates

proactive calls to new and existing accounts in support of selling and service strategies.

Act as a mentor/resource to peers by providing guidance in solving system, procedural, or customer related issues by applying their

expertise

and knowledge.

Responsible and accountable for knowing and adhering to all corporate, department, quality, and regulatory policies. Perform all other duties and special projects as assigned.

KNOW-HOW

Know-How

includes every kind of relevant knowledge, skill, and experience, however

acquired

, needed for acceptable performance in a job or role.

Know-How

has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills. In the space below, please list the

requirements within each of the categories.

Education and/or Training

Sysco • Youngstown, OH • 1w ago

Sales & Marketing

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

1w ago

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sales associate

Packard Paint • New Castle, PA • 2w ago

Sales & Marketing

Do you have an eye for interior color and design and a knack for customer service? Packard Paint and Decorating is looking for a motivated applicant for full time employment in our New Castle location. Duties would inclu...

2w ago

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Sales Coordinator

ClarkDietrich • Warren, OH • 2w ago

Sales & Marketing

Description Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compe...

2w ago

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Sales Coordinator

ClarkDietrich • Warren, OH • 2w ago

Sales & Marketing

2w ago

Go to Apply

Entry Level Sales Representative Akron (Youngstown/Boardman)

Leaffilter • Boardman, OH • 4w ago

Sales & Marketing

Boardman, OH 44512, USA $50,000.00 - $100,000.00/year Job Description Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consum...

4w ago

Go to Apply

Helper / General Laborer

Hynes Industries • Youngstown, OH • 6h ago

Manufacturing & Warehouse

Hynes Industries is seeking to fill a helper position. The helper is responsible for assisting the machine operator in setting up, tearing down, and operation of production equipment. Essential Duties and Responsibilitie...

6h ago

Go to Apply

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