Adult Development Program Manager

GLCAC • Lawrence, MA • 1h ago

The Adult Development Program Manager is responsible for the
coordination, delivery, and continuous improvement of Adult Education,
ESOL, and Financial Empowerment programming. This role focuses on
instructional leadership, student support, and financial capability
initiatives that promote educational advancement, financial stability,
and long-term self-sufficiency for adult learners. The Manager oversees
ESOL and Adult Education instruction, supports instructors, ensures
program quality and compliance, and leads Financial Empowerment
initiatives, including full management of the VITA tax program. This
position plays a key role in integrating financial literacy into adult
education services and strengthenin DUTIES: Program Leadership &
Instructional Oversight Provide leadership and oversight for ESOL and
Adult Education programming Supervise, mentor, and support instructors
through classroom observations, coaching, and professional development
Ensure high-quality curriculum, lesson planning, and instructional
delivery (in-person and online) Coordinate assessments, including BEST
Plus testing, and ensure compliance with program standards Lead staff
meetings, trainings, and continuous improvement efforts Student Support
& Program Coordination Advise students academically and support
transitions into employment, training, or continued education Coordinate
recruitment, enrollment, orientations, and retention strategies Maintain
accurate and timely data entry in required systems Ensure compliance
with funding, program, and reporting requirements Collaborate across
programs to strengthen service delivery and participant outcomes Program
Leadership & Instructional Oversight : Provide leadership and oversight
for ESOL and Adult Education programming Supervise, mentor, and support
instructors through classroom observations, coaching, and professiona
Financial Empowerment & VITA Program Management : Lead the planning,
implementation, and evaluation of Financial Empowerment initiatives;
Oversee all aspects of the VITA tax program, ensuring compliance with
IRS regulations and quality standards Recruit, train, and supervise VITA
volunteers : Manage tax site operations, including intake, scheduling,
and client services Maintain reporting, track outcomes, and resolve
filing issues Financial Empowerment & VITA Program Management : Lead the
planning, implementation, and evaluation of Financial Empowerment
initiatives Oversee all aspects of the VITA tax progra REQUIREMENTS:
Skills & Qualifications: Bachelor?s degree preferred Minimum 3 years of
relevant experience Experience teaching ESOL/adult learners Experience
managing or supporting VITA programs preferred Bilingual
(English/Spanish) required Strong leadership and organizational skills
Experience with data systems and reporting Ability to work with diverse
populations Additional Requirements Availability for evening hours
and occasional Saturdays Travel between local sites as needed Ability to
manage multiple priorities in a fast-paced environment Must have a
suitable CORI and SORI check completed within the first thirty (30) days
of employment Ability to work effectively with and meet the needs of
people from a wide range of backgrounds, identities, cultures,
nationalities and languages that make-up the rich complexity of GLCAC
employees, partners in the community, and clientele. Everyone is
responsible for supporting the agency?s mission of building an
environment of fairness and opportunity where people are valued for
their unique contributions. Supervisory Responsibility: Oversight of
educators, the Program Assistant and the Program Support Specialist
Travel: Travel between local sites and conferences as required. THIS IS
A PARTIAL JOB DESCRIPTION. Please contact the email provided for more
information.

GLCAC

Go to Apply

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