Business Operations Support Coordinator Sr

American Electric Power • Shreveport, LA • 1w ago

Job Posting End Date

07-10-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Provide expert level of support, troubleshooting, and management of special projects relating to any/all aspects of Business Operations Support functional responsibilities, including joint-use activities, maintaining/performing SOX controls/reviews; creating and processing contractor invoices; reconciling work orders based on accounting policy and procedures; creating and analyzing performance indicator reports, communicating with internal/external customers; help to develop and maintain well defined work standards and procedures; facilitate timely processing; identify opportunities and recommend process improvements to benefit the team.This role serves as the technical subject matter expert for the department.

Job Description

What you'll do:

Essential Job Functions & Tasks:

Ensure timely processing/completion of all department deliverables by offering real time support for primary functions.

Provide expert guidance and insight for key organizational decision-making, offering leadership to team by helping to build consensus.

Facilitate the completion and maintaining of all SOX controls.

Work intentionally to identify process improvement opportunities, taking the lead on the research and coordination of implementation plans.

Maintain a clear understanding of accounting policies and procedures, and the proper use of Capital/Removal versus O&M accounts to provide education and guidance to lower-level employees in assuring accurate reconciliation of distribution line work orders utilizing and

acquiring detailed knowledge and understanding of the most current software systems - STORMS and PowerPlant.

Collaborate with team members to maintain a high-degree of accuracy when creating contractor invoices in our internal contractor invoicing software system,working closely with contractor representatives and internal contract coordination employees to assure timely invoicing.

Seek out new opportunities to provide value added information to internal customers and operating company Leadership, to facilitate informed business decisions and effective execution of operational strategies.

Direct the process of maintaining accurate records in various software systems to establish a means for successful retrieval.

Assist with the input of budget data as needed into the budgeting tool - UI Planner - during the yearly budgeting process working closely with the Business Operations Support Manager or Business Ops Process Lead assisting where needed.

May be required to perform similar or less skilled work when assigned.

Create, analyze, and distribute various recurring and ad-hoc reports for use by internal and external parties.

What we're looking for:

Education and Work Experience Requirements below:

Bachelor's degree in business management, accounting, finance, or related field with four (4) years of experience working in an office setting using administrative office procedures, practices and equipment.

Experience with a regulated utility preferred.

Proficient (intermediate to advanced) with use of Microsoft Office products

What You'll Get:

Base Salary from $74,551.00-$91,688.50/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $93,188.50

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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