Job Summary
The Justice Services Division of the Community Resources Department is on the hunt for our next "Data Dominator" --- a new Data Analyst role!
This isn't a "request comes in, report goes out" job --- it's a chance to build something from the ground up. We're bringing data work in-house to strengthen our infrastructure, close longstanding reporting gaps, and turn metrics into real tools for decision-making.
You'll have a hand in it all: building division-wide dashboards from scratch, shaping reporting standards that don't fully exist yet, contributing to a new database management system, and supporting high-stakes work like CJC extended-custody reviews and EPSO quarterly reporting. It's a foundational, division-wide scope that'll only grow as the role matures.
We're looking for 3+ years of experience in data collection, synthesis, or analysis --- hands-on with databases, queries, and visualization tools (SQL, BI tools, and beyond). Just as important: the ability to tell a story with data, translate numbers for courts, boards, and the public, and stay steady across stakeholders who each see the data differently.
If you're curious, comfortable with ambiguity, and as driven by mission as by mechanics --- this role was built for you. Apply today!
Hiring Range: $70,000.00 - $79,140.00 Annually
This position has an anticipated work schedule of Monday -- Friday, 8:00am -- 4:30pm; subject to change. This position is primarily performed in person. Limited remote work may be available based on operational needs and department approval.
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.
This position analyzes, evaluates, and documents data requirements. Develops a comprehensive data collection and analysis strategy based on functional assignment to evaluate the quality of services, performance, or other business indicators. Identifies and utilizes data solutions to implement data collection; performs data extraction and analysis and presents data. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position may be subject to grant funding.
Essential Duties/Responsibilities
Performs a variety of complex activities involved in the collection, analysis, documentation, and interpretation of data and information related to applicable requirements, initiatives, services, and other activities. Independently draws reasonable and sound conclusions consistent with findings and provides presentations.
Develops data solutions, tools, and capabilities to improve data-driven efforts, frameworks, data delivery, or dashboards.
Conducts research, compiles data, and uses statistical tools to identify, analyze, and interpret patterns and trends. Isolates potential root causes, projects consequences, draws conclusions from analyzed data, organizes and explains data and assumptions, and provides solutions or recommendations.
Designs, validates, and assesses methods of data collection and analysis; develops and implements protocols for data extraction and analysis. Monitors data collection methods and audits data to ensure data collection methodologies and protocols are followed.
Works collaboratively with cross-functional teams to produce qualitative and quantitative data analysis that supports organizational objectives and processes, aligning with the strategic plan and associated efforts.
Conducts comprehensive and special purpose data analysis, audits, and/or examinations; reviews, evaluates, and measures compliance of programs and processes for quality, effectiveness, and outcomes; assesses adherence to internal policies, regulatory requirements, and other legal mandates. Recommends and implements practices/processes to support data analytics and program
Identifies, recommends, and helps to implement process improvement opportunities. Proposes system modifications and devises data management strategies for the organization to improve the quality and usability of data.
Serves as the organization's subject matter expert for function/assignment-specific systems, databases, and data integrity. Develops and oversees training and development of staff on the use of data collection systems and quality assurance, ensuring alignment with policies, procedures, and best practices. Provides technical assistance, troubleshooting, and user support for databases and systems.
Leads or participates in data-driven work groups or committees; collaborates with internal and external partners to improve the efficiency of databases and systems; provides recommendations.
Utilizes function/assignment knowledge to provide guidance and recommendations to leadership, staff, and external sources regarding department data, policies, procedures, and best practices.
Maintains a highly technical working knowledge of industry standards and best practices, as well as relevant regulations, policies, standards, and procedures to improve the organization's operations.
Contributes to unified efforts to measure organizational and departmental performance; participates in supporting initiatives, services, and other activities.
Gathers, organizes, and prepares data and presentations; provides data-driven presentations at leadership meetings, conferences, or other forums as needed.
Performs other duties as required.
Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.
Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.
Qualifications
Knowledge, Skills & Abilities
Extensive knowledge and proficiency in the use of automated data systems to perform a variety of complex tasks. Must be receptive to the adoption and application of new and innovative technologies and technological platforms.
Working knowledge of office and data analytic software, databases, and business applications.
Working knowledge of research methodology, principles, and procedures.
Proficiency in Toad, Crystal Reports, Microsoft Power BI, SPSS, and SQL preferred.
Strong analytical skills, including the ability to quickly and accurately wrangle, analyze, and interpret data, as well as identify and define data integrity issues and make recommendations for resolution. Ability to collect, synthesize, and analyze data. Ability to develop sound and valid recommendations.
Highly organized with strong attention to detail.
Must possess exceptional interpersonal communication skills. Ability to communicate and work effectively with co-workers, clients, other agencies, and the public. Ability to provide excellent customer service.
Must possess a high level of professionalism and integrity to handle sensitive and confidential situations and information.
Ability to build strong working relationships, internal and external to the organization. Ability to work cross-functionally with teams and key stakeholders, utilizing analytical skills in understanding data flows, dissecting pr
