Genesys Cloud CX Engineer

Cardinal Health • Des Moines, IA • 9h ago

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Qualifications:

4-8 years of experience, preferred

Bachelor's degree in related field, or equivalent work experience, preferred

Hands on development experience with Genesys Cloud CX platform, preferred

Integration experience with various CRM systems (i.e. ServiceNow, Salesforce, SAP CRM), preferred

Ability to document system configuration (call flow diagrams, integrations, data actions, etc), preferred

Troubleshooting experience to resolve issues with the Genesys Cloud platform and identity issues with upstream or downstream applications, preferred

Excellent written and verbal communication skills, preferred

Ability to translate business requirements into technical solutions, preferred

Ability to communicate well with business and technical team members, preferred

What is expected of you and others at this level

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems

Solutions are innovative and consistent with organization objectives

Completes work; independently receives general guidance on new projects

Work reviewed for purpose of meeting objectives

May act as a mentor to less experienced colleagues

Anticipated salary range: $94,900.00 - $135,600.00

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 08/25/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Similar Jobs

Principal Application Software Engineer

Oracle • Des Moines, IA • 1h ago

IT & Engineering

Job Description The ideal candidate combines deep technical expertise with strong leadership skills, serving as a trusted technical advisor while remaining actively engaged in software design and development. This indivi...

1h ago

Go to Apply

Principal Application Software Engineer

Oracle • Des Moines, IA • 1h ago

IT & Engineering

Job Description We are seeking a versatile Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration services, and healthcare workflow so...

1h ago

Go to Apply

Senior Data Center Design Mechanical Engineer

Oracle • Des Moines, IA • 17h ago

IT & Engineering

Job Description In response to Oracle's continued growth and increased concurrent data center design and delivery programs, Oracle is recruiting a Principal Data Center Mechanical Engineer to provide technical leadership...

17h ago

Go to Apply

Electrical Foreman

Price Electric • Des Moines, IA • 22h ago

IT & Engineering

PRICE ELECTRIC is seeking an Electrical Foreman to lead and supervise job site teams on projects throughout the Des Moines area. This position is the primary on-site contact and is responsible for safety, quality, produc...

22h ago

Go to Apply

3rd Shift Quality Control Technician

PDM • Carlisle, IA • 1d ago

IT & Engineering

3rd Shift Quality Control Technician Carlisle, IA ( http://maps.google.com/maps?q=6425+SE+52nd+Street+Carlisle+IA+USA+50047 ) Description Reports to:Quality Control Supervisor Position Summary:Inspect structural steel pa...

1d ago

Go to Apply

Linux/CommVault Systems Engineer (Associate/Entry-Level)

Highmark Health • Des Moines, IA • 1d ago

IT & Engineering

Company : enGen Job Description : JOB SUMMARY CANDIDATE MUST BE US Citizen (due to contractual/access requirements) We are seeking a highly motivated and detail-oriented Linux/CommVault Systems Engineer (Associate/Entry-...

1d ago

Go to Apply

Data Architect (Remote)

GovCIO • Des Moines, IA • 1d ago

IT & Engineering

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring an experienced Data Architect with deep expertise in cloud and network engineering to identify architectural...

1d ago

Go to Apply

Data Analyst (Network Security)

Noblis • Des Moines, IA • 1d ago

IT & Engineering

Responsibilities Position Overview We are seeking a highly technical professional with strong data analysis, scripting, and cybersecurity knowledge to support the FAA Telecommunications and Integrated Services (TIS) envi...

1d ago

Go to Apply

Flight Path Innovation Engineer

GE Aerospace • Des Moines, IA • 1d ago

IT & Engineering

Job Description Summary The Flight Path Innovation Engineer will tackle the same core challenges facing both the global flight path design community and our navigation services team: delivering instrument procedures fast...

1d ago

Go to Apply

Application Software Engineer 2

Oracle • Des Moines, IA • 2d ago

IT & Engineering

Job Description We are seeking to transform healthcare by providing technology solutions that fully automate insurance and patient billing, maximizing our customers' revenue, while providing a first-class patient consume...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)