The ASR Group® family of companies make up the world's largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.
OVERVIEW
The Sr. Supply Chain Excellence Analyst drives process improvement, project execution, and supply chain excellence initiatives within the Global Supply Chain Strategy team. This role serves as a project manager and process developer - leading cross-functional process enhancements, building standard operating procedures and standard work documentation, coordinating strategic projects, and providing focused analytics to support sound business decisions. The ideal candidate brings strong operational or customer-facing supply chain experience, a continuous improvement mindset, and demonstrated project management skills.
DETAILED ROLES & RESPONSIBILITIES
Project Management & Execution
Serves as the program owner for the Process Effectiveness initiative - a multi-year, cross-functional program to consolidate, standardize, and sustain GSC process documentation. Oversees the project team, coordinates workstreams, and drives delivery against program milestones.
Leads and coordinates supply chain improvement projects from initiation through completion, ensuring delivery on scope, timeline, and stakeholder expectations.
Tracks project milestones, maintains project documentation including RAID logs (Risks, Actions, Issues, Decisions), and reports progress to plan for leadership.
Facilitates cross-functional working sessions, captures decisions and action items, and drives follow-through on commitments across teams.
Identifies and escalates project-level risks proactively; maintains accountability across workstreams.
Process Development & Continuous Improvement
Develops and maintains standard operating procedures (SOPs), process maps, and standard work documentation for agreed-upon supply chain processes.
Drives continuous improvement and supply chain excellence initiatives by identifying process gaps, inefficiencies, and opportunities to enhance performance.
Supports S&OE effectiveness through targeted projects and process improvement efforts.
Supports the rollout and adoption of new processes and tools, including change management communications and training materials.
Evaluates existing workflows and recommends simplifications that reduce non-value-added steps and improve consistency.
Analytics & Decision Support
Conducts focused data analysis and develops clear, actionable reports and dashboards (Excel, Power BI) to support decision-making by supply chain leadership.
Develops executive-ready presentations summarizing project status, process improvements, findings, and recommendations for senior leadership.
Applies supply chain knowledge to @contextualize analysis and prioritize the right business problems.
Cross-Functional Collaboration & Talent Development
Partners with teams across supply chain, operations, and finance to gather requirements and align stakeholders on process changes.
Supports and helps organize talent development initiatives within the Supply Chain Strategy team, including coordinating learning programs, development activities, and team capability-building efforts.
Serves as a credible project partner across functions, influencing outcomes without direct authority.
WORK EXPERIENCES
5+ years of experience in supply chain or operations, with demonstrated project management or process improvement experience.
Strong project management skills, including the ability to manage timelines, coordinate cross-functional teams, and track deliverables to completion.
Experience developing SOPs, process documentation, or standard work; familiarity with process mapping.
Comfortable working with data to surface insights and support business recommendations (Excel required; Power BI a plus).
Excellent written and verbal communication skills; able to facilitate meetings and present findings clearly to all levels of the organization.
Highly organized and detail-oriented, with the ability to manage multiple projects and competing priorities simultaneously.
Collaborative mindset with a proven ability to build relationships and drive alignment across functions.
Working knowledge of supply chain processes - S&OP, order management, logistics, customer service, or network operations - preferred.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) required; familiarity with SAP, E2Open, IBP, or similar systems a plus.
EDUCATION REQUIREMENTS
Bachelor's degree in Business, Supply Chain, Operations Management, Project Management or a related field preferred, or;
An equivalent combination of education and 6+ years of relevant work experience.
SUPERVISORY RESPONSIBILITY
This position has no direct supervisory responsibility. The role serves as program owner for the Process Effectiveness initiative and leads cross-functional project teams - directing project workstreams and influencing outcomes across functions without direct reporting authority.
ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
The following competencies are drawn from the ASR Supply Chain Strategy PMO Competency Model and reflect the expectations for this role.
Execution of Deliverables - Completes tasks efficiently within deadlines and stakeholder expectations; takes accountability for own work quality and follows through on commitments.
Process Improvement & Continuous Improvement - Supports change with a positive attitude and communicates impacts to stakeholders; evaluates processes and recommends practical simplifications.
Collaboration & Customer Focus - Works through disagreements with logic and facts; meets internal and external customer needs in project deliverables and cross-functional engagements.
Communication & Presentation - Expresses point of view with data; presents information through clear, professional visuals; communicates professionally and escalates issues appropriately.
Risk Identification & Escalation - Recognizes and escalates project-level risks in a timely manner; maintains the RAID log and surfaces blockers before they impact timelines.
Analytical Thinking - Collects, interprets, and turns data into actionable insights and recommendations; connects analyses to customer needs and ASR Supply Chain KPIs.
Supply Chain & Process Knowledge - Navigates S&OP and related supply chain processes to execute project tasks and make recommendations; applies core SC principles in project work.
Entrepreneurial Spirit - Acts with urgency; proactively addresses issues and mitigates risk; adapts and shifts priorities with feedback or changing business needs.
Problem Solving - Gathers and analyzes information to resolve uncertainty; uses root-cause analysis and proposes feasible solutions aligned to stakeholder goals
LOCATION OF ROLE
West Palm Beach, FL preferred or, Baltimore, MD or Chalmette, LA
Travel to other ASR Group locations as required
We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
