Aging Case Aide 1 (Local Government) Wayne County AAA - Senior Center
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Aging Case Aide 1 (Local Government) Wayne County AAA - Senior Center
Salary
$25,447.50 Annually
Location
Wayne County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-52412-L0608
Department
Local Government
Division
AN Wayne Co Aaa
Opening Date
06/24/2026
Closing Date
7/7/2026 11:59 PM Eastern
Job Code
L0608
Position Number
80012001
Union
Non-Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101164
Bureau / Division
Wayne County Area Agency on Aging
Worksite Address
323 Tenth Street
City
Honesdale, Pennsylvania
Zip Code
18347
Contact Name
Tina Temple
Contact Phone
570.253.4262
Contact Email
ttemple@waynecountypa.gov
Description
Benefits
Questions
THE POSITION
Located in Honesdale, PA, Wayne County is looking for a patient, compassionate, and organized individual who enjoys assisting senior citizens to find resources for a more productive, safe, and happy life while while maintaining as much independence as possible. Assist participants of senior day center by performing personal care tasks.
DESCRIPTION OF WORK
This position supports older adults by providing information, counseling, and assistance with important programs and services. Work involves direct support, record keeping, outreach, and participation in center activities to ensure quality service and community engagement. As an Aging Case Aide 1, you will perform the following duties:
Program Guidance: Provide information on benefits and assist with applications for Medicare, PACE, LIHEAP, and Tax or Rent Rebate programs
Community Outreach: Visit homes, attend events, and connect individuals with needed resources throughout Wayne County
Center Coordination: Support senior center activities, events, volunteer efforts, and member registrations
Nutrition Support: Assist with meal distribution, sanitation steps, as well as collection and documentation of donations
Record Management: Enter and maintain accurate information in agency and statewide systems, including PA MEDI and referral documentation
General Assistance: Help with newsletters, displays, transportation arrangements, and education events while completing related duties as needed
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Overnight travel and out-of-county travel for meetings or training may be required.
Coverage at other senior centers or satellite locations may be required.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of public contact work, which involved obtaining or providing information;or
Any equivalent of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
A conditional offer of employment will require a drug screening.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
How many years of full-time experience do you possess in public contact work which involved obtaining or providing information?
1 or more years
Less than 1 year
None
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
04
How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 or more credits
Less than 30 credits
None
05
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
06
WORK BEHAVIOR 1 - PLAN AND CONDUCT ACTIVITIES
Plans, conducts, and encourages participation in senior center activities such as theme parties, annual picnics, exercise programs, crafts, and games.
Levels of Performance
Select the Level of Performance that best describes your claim.
a. I have experience planning, conducting, and encouraging participation in ALL of the following activities in a human service, education, or community-based setting: 1) parties, 2) picnics, 3) exercise programs, 4) crafts, or 5) games.
b. I have experience planning, conducting, and encouraging participation in AT LEAST ONE of the following activities in a human service, education, or community-based setting: 1) parties, 2) picnics, 3) exercise programs, 4) crafts, or 5) games.
c. I have experience encouraging participation of activities in a human service, education, or community-based setting, however, I have not planned or conducted any of the activities.
d. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of activities you planned, conducted, and/or encouraged participation in
The duties you performed
Your level of responsibility
08
WORK BEHAVIOR 2 - DATA MANAGEMENT
Enters, downloads, and uploads data utilizing computer software. Maintains electronic databases and spreadsheets as a record-keeping system documenting activities and actions related to clients.
Levels of Performance
Select the Level of Performance that best describes your claim.
a. I have experience entering, downloading, and uploading electronic data AND maintaining electronic databases and spreadsheets as a record-keeping system documenting work progress, or processing documents or other records.
b. I have experience entering, downloading, and uploading electronic data AND utilizing paper files and record keeping systems for tracking (i.e. logs for work progress, processing documents, incoming/outgoing mail, items needing follow up, etc.). I do NOT have experience maintaining data in electronic spreadsheets or databases as a record-keeping system.
c. I have experience entering, downloading, and uploading electronic data into a computer.
d. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience maintaining electronic databases and spreadsheets
Your experience entering, downloading, and/or uploading electronic data
The duties you performed
Your level of responsibility
10
WORK BEHAVIOR 3 - COLLABORATION
Collaborates with program staff members and volunteers in implementing and carrying out services and activities and ensuring the needs of the participants are met.
Levels of Performance
Select the Level of Performance that best describes your claim.
a. I have experience interacting and working with staff or volunteers in an Adult Daily Living Center or Senior Center to ensure participants are connected with appropriate services and their needs are being met.
b. I have experience interacting and working with staff or volunteers in any social service setting (substance abuse facilities, schools, prisons, etc.) to ensure participants are connected with appropriate services and their needs are being met.
c. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience interacting and working with others and in what @type(s) of environments
The duties you performed
Your level of responsibility
12
WORK BEHAVIOR 4 - COLLECT DONATIONS/KEEP DAILY LEDGER
Collects monetary donations for meals and services at the senior center. Counts and verifies money received with assistance from volunteers or other staff members. Keeps possession of and maintains daily ledger or receipts.
Levels of Performance Select the Level of Performance that best describes your claim.
a. I have experience collecting donations for meals or services, assisting with counting money received, and keeping a daily ledger of receipts.
b. I have experience collecting money for items/services and assisting with counting money received. I was NOT responsible for keeping a daily ledger of receipts.
c. I have experience assisting others with collecting or counting money for items/services.
d. I have NO experience related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience keeping a ledger
Your experience collecting and/or counting money
The duties you performed
Your level of responsibility
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
