Operations Manager

QXO • South Hadley, MA • 4h ago

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

What you'll do:

The Operations Manager is responsible for overseeing daily operations within a designated business unit, ensuring efficiency, safety, and high levels of customer satisfaction. This role combines hands-on operational leadership with business management responsibilities, including inventory oversight, equipment management, and customer support. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is focused on driving operational performance and growth.

What you'll do:

Oversee day-to-day operations, including scheduling, workflow coordination, and service delivery

Ensure efficient handling of materials, equipment, and customer orders

Monitor operational performance and implement improvements to increase efficiency and productivity

Support logistics, deliveries, and pickups as needed

Track and manage inventory levels to ensure product and equipment availability

Inspect materials and equipment for quality, safety, and functionality

Coordinate maintenance and repairs to minimize downtime and extend asset life

Maintain accurate records of inventory, usage, and availability

Serve as a point of contact for customers, handling inquiries, quotes, and issue resolution

Build and maintain strong relationships with customers and local partners

Support pricing, service offerings, and business development initiatives

Monitor market trends and competitor activity to identify growth opportunities

Lead, train, and support team members to achieve operational and service goals

Foster a positive, accountable, and team-oriented work environment

Assist with staffing, scheduling, and performance management

Promote and enforce all safety policies, procedures, and regulatory requirements

Ensure proper use of equipment and adherence to safety standards

Maintain a clean, organized, and compliant work environment

Support tracking of revenue, expenses, and operational performance

Identify opportunities to improve profitability and cost efficiency

Assist leadership in planning and executing business strategies

Perform additional duties and projects as assigned

What you'll bring:

Strong leadership and organizational skills

Excellent communication and customer service abilities

Ability to manage multiple priorities in a fast-paced environment

Problem-solving skills and sound decision-making abilities

Mechanical aptitude or familiarity with equipment and operations

Experience in operations, logistics, construction, or equipment-based environments

Prior supervisory or management experience

Familiarity with inventory systems, scheduling tools, or business software

Basic financial or business management knowledge

Valid driver's license

Combination of office, yard, warehouse, and/or operational environments

Ability to stand, walk, bend, and perform physical tasks as needed

Ability to lift and move materials or equipment (50+ lbs as required)

Comfortability with exposure to varying weather conditions and equipment operation

Ability to work extended hours, weekends, or travel if required based on business needs

What you'll earn

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental leave

Paid training and certifications

Legal assistance and identity protection

Pet insurance

Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range:

USD $59,800.00 - USD $86,020.00 /Yr.

QXO

Go to Apply

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