Outbound Operations Manager, Supply Chain - R26_0000020188

GENUINE PARTS COMPANY • Manheim, PA • 4h ago

Manheim, PA, USA Full time R26_0000020188 Job Summary The Outbound Operations Manager is a strategic leader that oversees the successful implementation of outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all outbound teams, operations and activities are managed properly and adhere to safety and compliance regulations. The Outbound Operations Manager ultimately ensures that strategic priorities for outbound operations are implemented throughout all outbound activities, while also promoting a culture of engagement, empowerment and problem-solving amongst all teammates. Responsibilities Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity. Manages functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams and troubleshooting as needed. Leads strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld. Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees. Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed. Ensures customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate. Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors. Protects company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts. Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements. Qualifications 2+ years' experience within a distribution center or similar environment. 1+ year's proven experience in a managerial role and/or leading teams. Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives. Excellent organizational and problem-solving abilities, with a keen View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.
PI285418678 / 13-1082.00 Project Management Specialists

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