Requisition: 83878
PSEG Company: PSEG Services Corp.
Salary Range: $ 93,600 - $ 148,200
Work Location Category: Hybrid Flexible
We're one of the country's largest energy companies, with a vision of powering a future where people use energy more efficiently and it's safer and delivered more reliably than ever. We're also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you'll have the stability and exciting opportunities that come with being a Fortune 500 company - along with a supportive, friendly work environment where your contributions are valued.
We know life isn't one-size-fits-all, and neither is work. That's why we offer flexible work options depending on the role.
In support of this model, roles have been categorized into one of three work location categories:
Onsite - roles where employees are expected to be onsite daily.
Hybrid fixed - roles that are a mix of remote work and onsite work fixed days each week
Hybrid flexible - roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).
As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.
More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful career and help power and support our communities, we'd love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
Job Summary
At this time, only current PSEG employees are being considered.
This position reports to the Manager - Operations Claims and is responsible to investigate and defend PSEG when a third party alleges PSEG's negligence caused large property damage loss, personal injuries and/or when third party tortfeasors cause large loss damage to PSEG property.
Job Responsibilities
Protects the Company's assets and self-insured retention by performing investigations involving general, auto, and property damage liability claims, as well as personal injury claims which require field work as part of the investigation process.
Builds comprehensive investigation data by securing and evaluating company and non-company records (e.g., paper documents; electronic files).
Conducts interviews with customers, witnesses, internal clients, state/county/local officials, insurance company representatives, and other outside parties to obtain relevant facts.
Maintains and applies working knowledge of PSEG operating policies/standards and applicable tariffs, as well as civil and criminal statutes and case law to properly and promptly evaluate assigned matters.
Responds to and handles to resolution customer complaint issues as requested by the utility, customer relations and/or governmental affairs.
Upon analysis and establishment of both liability and damages, evaluates financial and other risks to the company. Negotiates and resolves these third party matters on behalf of PSEG within claim settlement authority.
Serves as 'On-Duty Officer' for emergencies and significant operating company matters, responding, when needed, to the field, on a 24/7/365 basis.
Defends the Company and its employees and, when required, seeks recovery for losses resulting from third-party transgressions and for damage to the Company's assets. Assists utility clients in recovering costs incurred for the relocation of electric and gas facilities and/or identify re-design options to avoid relocation costs.
Job Specific Qualifications
A minimum of 5 years Utility experience or equivalent investigation or insurance claim experience
Strong verbal, communication, interview, and negotiation skills.
Excellent communicator in both oral and written communications including the drafting of reports, memoranda, briefing papers.
Computer skills: Intermediate ability with Microsoft Word. Experience in PowerPoint and Excel.
Ability to work in hostile or unstructured situations, or under adverse conditions, including weather extremes, accident, fatality, conflagration and explosion scenes, and abnormal working hours.
Driver's license in good standing in state of domicile.
Compliance with the Department of Energy's regulation 10 CFR 810 is required.
Desired:
Interpretative knowledge of the energy industry operating infrastructure.
Bachelor's Degree
Industry certification in one of these fields: claims, law, insurance, audit, forensics
Fire Origin / Cause investigation experience.
Interpretative knowledge of civil, criminal, and labor law.
Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list (https://corporate.pseg.com/-/media/PSEG/Corporate/Careers/Careers At PSEG/AppendixAtoPart810_ Title10) not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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