Requisition : 82426

PSEG Company : PSEG Services Corp.

Salary Range : $ 65,400 - $ 103,500

Work Location Category : Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This position reports to the Manager Operations Claims to protect the Company's assets and self-insured retention

by investigating and defending PSEG when 3rd parties file damage claims against the Company and pursue

financial recovery claims seeking subrogation of company assets damaged by 3rd parties. This position will

investigate and resolve claims for and against the Company that do not require field investigation.

Job Responsibilities

Builds comprehensive investigation data and fact patterns by securing and evaluating company and non-company records (e.g., paper documents; electronic, computer-based files); conducts interviews with customers, witnesses, internal clients, law enforcement officers, insurance company representatives, and other outside, disinterested parties, to obtain facts of case.

Prepares formal, written investigation reports, letters, and other documents

Evaluates claims with regard to both liability and damages.

Analyzes and establishes liability and evaluates financial and other risk to the Company, and independently negotiates matters on behalf of PSEG

Responds to and handles to resolution, executive/customer complaint issues as requested by the Utility, Customer Relations and External Affairs

Sets accurate reserves in accordance with PSEG's financial guideline

Approves or denies claims directly with customers, attorneys, and insurance carriers. In matters that cannot be resolved, prepares the case for arbitration and/or litigation. Renders testimony before Courts, administrative panels, and arbitrators.

Job Specific Qualifications

Basic Qualifications:

Associate's Degree and one year insurance claims, investigation or utility experience, or minimum 2 years insurance claims, investigation, or utility experience.

Knowledge of the utility business, insurance, general investigation, or claim experience is REQUIRED.

Candidate must foster an inclusive work environment and respect all aspects of diversity.

Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

Required Competencies:

Candidate must be self-motivated, have the ability to handle a heavy caseload, work independently and efficiently under pressure in a high stress and sometimes ambiguous environment, and/or with difficult customer interactions.

Candidate must have excellent negotiation, interviewing and investigative skills, as well as oral and written communication skills, time management, problem solving, and analytical skills.

Excellent Computer skills in the Microsoft Office Suite

Desired Qualifications:

Demonstrated working knowledge of PSE&G operations, coupled with prior investigation and/or claims experience.

Knowledge of applicable tariffs, case law and statutes, insurance laws and practices, State/Federal Contractor Regulations and Law, New Jersey Motor Vehicle Regulations, Underground Facilities Protection Act, and PSEG operating policies and practices.

Interpretative knowledge of the energy operating infrastructure.

Knowledge of proprietary systems utilized by the Claims Department, e.g. ROXI, iPower, SAP, DWMS, GIS, and OMS.

As an employee of PSE;G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be Required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Minimum Years of Experience

2 years of experience

Education

Associate

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

PSEG

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