Advanced Distribution Associate - OH Meter Services - Akron Fairlawn

FirstEnergy Corp • Akron, OH • 4h ago

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with Ohio Edison Company, a subsidiary of FirstEnergy Corp.

Location - Akron, Fairlawn

Minimum Responsibilities:

Demonstrates a solid commitment to safety.

Performs various clerical and administrative duties including but not limited to timekeeping, telephone reception, sorting and distributing mail.

Capable of performing basic correspondence and reports utilizing Microsoft Office Products and SAP.

Maintains filing and record systems associated with the Operations Services Section.

Maintains appointment calendars, meeting schedules and travel arrangements when necessary.

After training, must be able to perform the following duties in SAP: process and/or record expense accounts, credit card accounts, timesheets, invoices for payment, requisitions for office supplies etc.

Demonstrates sound internal and external customer service.

Builds relationships and credibility across the organization.

Increases understanding of customer expectations.

Use effective communication skills with good judgment.

Participate in the storm process and be available to work extended hours as needed.

Performs other duties as assigned.

Summary of Qualifications--Distribution Associate:

Must have high school diploma or GED.

Must pass the Company's SASS test.

Must have ability to deliver quality, accurate work within established deadlines; ability to work in a fast-paced environment.

Work effectively in a team environment.

Demonstrate strong organizational skills and the ability to prioritize work load.

Excellent customer service skills.

Able to handle confidential information.

Proficient in Microsoft Office Suite.

Minimum 4-7 years related work experience equivalent position.

Advanced Distribution Associate-additional responsibilities:

Primary responsibilities for various complex administrative assignments, judgement, and well-developed knowledge and skills.

Increases understanding of customer expectations and improves job skills.

Resolve customer issues and requests in a prompt, courteous, and professional manner.

Work with minimal supervision and direction.

Independently anticipates and meets internal/external customer needs.

Additional Qualifications-Advanced Distribution Associate:

Minimum 7-10 years of related work experience in the Distribution Associate position or in other equivalent position.

Demonstrate competence in performing all assigned duti

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