Surveillance Investigator

Allied Universal • Springfield, MA • 2h ago

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

Auto and travel allowances!

Must possess a valid driver's license with at least one year of driving experience

Pay Rate: starting at $23 / hr

RESPONSIBILITIES:

Conduct independent investigations of insurance claims across a range of coverage @types, including workers' compensation, general liability, property and casualty, and disability

Utilize various surveillance techniques and equipment to monitor subjects covertly

Document and report observations, activities, and any relevant information in a clear and concise manner

Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field

Flexibility to work varied and irregular hours/days including weekends and holidays

Ability to @type reports in Microsoft Word format with minimal grammatical and punctuation errors

Proficient in utilizing laptop computers, video cameras and cell phones

Capable of maintaining focus and multitasking effectively in a dynamic environment

Demonstrated ability to manage stressful situations with composure and professionalism

Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Associate's Degree or higher, preferably in Criminal Justice

Security/Loss Prevention experience

Military experience

Law enforcement experience

Prior insurance investigations experience

Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance

Seven paid holidays annually, sick days available where required by law

Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1617304

Location: United States-Massachusetts-Springfield

Job Category: Compliance & Investigations

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