Customer Service Associate

Walgreens • Buffalo Grove, IL • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1831065BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089

Full District Office Address: 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089-04009-05832-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05832-BUFFALO GROVE IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate I

Dollar Tree • Des Plaines, IL • 52min ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

52min ago

Go to Apply

Customer Service/Call Center Agents

ManpowerGroup • Itasca, IL • 52min ago

Management & Administrative

Customer Service Agent - Start Your Career with Purpose! ?? Location: Itasca, IL ?? Pay: $18/hour ?? Start Date: July 6th Shift : 3pm-9pm Why You'll Love This Role Are you passionate about helping others and solving prob...

52min ago

Go to Apply

Customer Service Associate

Walgreens • Addison, IL • 55min ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

55min ago

Go to Apply

Customer Service Associate

Walgreens • Huntley, IL • 58min ago

Management & Administrative

58min ago

Go to Apply

Full Time Sales Manager

Michaels • Lincolnwood, IL • 3h ago

Management & Administrative

Store - CHI-NAPERVILLE, IL The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and serv...

3h ago

Go to Apply

Senior Regional Sales Manager-New York/New Jersey

Gogo • Itasca, IL • 3h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538671 \ Gogo\ \ \ Remote - United States\ Full time\ R4167\ \ \ The Gogo Sr. Re...

3h ago

Go to Apply

Full Time Sales Manager in charge of sales and management

Michaels • Lincolnwood, IL • 3h ago

Management & Administrative

Store - CHI-TINLEY PARK, IL The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and ser...

3h ago

Go to Apply

Operations Improvement & Transformation Manager

Walgreens • Deerfield, IL • 5h ago

Management & Administrative

Job Description: Job Summary Manages the evaluation, design, execution, measurement, monitoring and control of existing and new business operation processes. May oversee or project/program manage the implementation of pr...

5h ago

Go to Apply

Warehouse Clerk

Renishaw Inc • West Dundee, IL • 5h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13535955 Job Description\ \ The Warehouse Clerk responsibilities include processin...

5h ago

Go to Apply

Global Market Manager I

Fellowes Brands • Schaumburg, IL • 9h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538202 Description Our most important asset is our people. Who we are, what we d...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)