Forward Deployment Engineer (FDE) Location: Singapore
Team: Forward Deployment Engineering (FDE)
About the Role
Pixalate is the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising. We work 24/7 to guard our clients' reputations and grow their media value.
As a Forward Deployment Engineer at Pixalate, you'll solve the "Last Mile" problem , bridging the gap between Pixalate's platform and each customer's unique business environment. You are the technical anchor of our sales team, architecting the specific configurations that allow clients to unlock the full value of our fraud detection and digital trust solutions.
Uniquely, FDEs operate as a team of Subject Matter Experts (SMEs). You'll be assigned a specific Product Line (e.g., Data Feeds, Analytics, or Compliance) and deployed to sales calls when clients have needs in your domain. You act as the critical feedback loop between the market and Core Engineering while driving trial conversions and revenue for your product.
What You'll Do
Sales Technical Partnership
Serve as the technical authority for your assigned product on every sales call
Validate technical feasibility, answer architectural questions, and remove blockers
Ensure clients feel technically confident moving forward with deals
Micro-Product Management
Own a specific product line as its deep SME in the field
Manage the technical roadmap for your product within each sales opportunity
Collaborate with other FDEs when clients need multiple product integrations
Pre-Launch Customer Validation
Serve as the gatekeeper for product relevance within your assigned product line
Secure direct customer feedback before any feature launches
Validate solutions with live clients to ensure they solve actual business problems
End-to-End Trial Ownership
Own technical accountability for your product line within each account
Work as part of the FDE Integration Team to ensure complete client integration
Remain engaged until your product is live, stable, and proving value
Last Mile Solution Architecture
Translate client's unstructured problems into clean Pixalate configurations
Map specific data fields and business logic to our platform
Ensure clients are actually protected in their specific environment
Use Case Definition & Delivery
Author a specific Use Case Document for every engagement
Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic")
Establish the official "Definition of Done" for each trial
Churn Risk Mitigation
Serve as the first line of defense against churn
Manually verify that data flowing into client dashboards matches the promised Use Case
Ensure clients experience their "Aha!" moment-seeing specific dollar savings or risk avoided-before contract signing
Post-Integration Handoff
Facilitate detailed technical transfer to Customer Success after contract signing
Document custom configurations and Use Cases for ongoing support
Required Qualifications
Technical Foundation
Strong understanding of data integration, APIs, and system architecture
Experience translating business requirements into technical configurations
Familiarity with ad tech, fraud detection, or digital analytics platforms
Communication & Collaboration
Excellent verbal and written communication skills for client-facing interactions
Ability to explain complex technical concepts to non-technical stakeholders
Experience working cross-functionally with Sales, Engineering, and Product teams
Problem-Solving Skills
Proven ability to diagnose and resolve complex integration challenges
Track record of creative problem-solving in ambiguous technical environments
Strong documentation and process definition skills
Preferred Qualifications
Experience in ad tech, programmatic advertising, or digital fraud detection
Background in solutions engineering, technical consulting, or pre-sales engineering
Familiarity with CTV, mobile app analytics, or data feed integrations
Experience with trial management and customer success metrics
Understanding of IVT (Invalid Traffic) or ad fraud concepts
We're particularly interested in candidates who thrive at the intersection of technical depth and customer empathy. Show us how you've turned complex technical challenges into measurable customer wins.
Other Requirements
Time Zone Flexibility: You must be willing to accommodate early morning or late evening calls to align with global engineering teams across US, EMEA, and APAC time zones.
High-Volume Multitasking
AdTech Knowledge: A foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred.
Benefits
We focus on doing things differently and challenge each other to be the best we can be.
A Competitive Compensation Package
Monthly Internet Reimbursement
Casual, Remote Work Environment
Flexible Hours
Opportunity for Advancement and Professional Development
Fun Annual Team Events
Being part of a high-performing global team that wants to win and have fun doing it
About Pixalate
Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites.
Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including:
Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says (https://gizmodo.com/apple-icloud-private-relay-ad-fraud-scam-research-1849803510)
Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV (https://www.adweek.com/programmatic/pixalate-ad-fraud-scheme-roku-murkiness-ctv/)
Washington Post: Your kids' apps are spying on them (https://www.washingtonpost.com/technology/2022/06/09/apps-kids-privacy/)
Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google's Black Box Ad Empire (https://www.propublica.org/article/google-display-ads-piracy-porn-fraud)
ABC7 News: The State of Children's Privacy Online (https://www.youtube.com/watch?v=qhFAxvs-mBY)
NBC News: How many apps are tracking your children (https://www.pixalate.com/blog/jalal-nasir-nbc-12news-apps-tracking-child)
Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington DC, London and Singapore.
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