Back to Jobs search

Hotel Guest Service Rep

Kinseth Hospitality Companies • Owatonna, MN • 5d ago

What we offer:

Health, Dental, Vision and other benefits available after 60 days

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as room, food, liquor, or telephone, to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Similar Jobs

Wireless Retail Sales Associate - W0982

OSL Retail Services • Owatonna, MN • 6d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15 /hour base pay and uncapped commission! Employees earn $18 /hour just hitting minimum expectations and top performe...

6d ago

Go to Apply

Wireless Retail Sales Associate

Wireless World • Faribault, MN • 2w ago

Retail & Hospitality

Wireless Sales Associate Team Wireless, a Verizon Authorized Retailer Full-Time Competitive Compensation Range: Unlimited Potential! Top Full-Time Sales Associates in our retail stores earn an average of $75,000 or more...

2w ago

Go to Apply

Hotel Sales Manager

Kinseth Hospitality Companies • Owatonna, MN • 3w ago

Retail & Hospitality

45K-49K ANNUAL SALARY. What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaura...

3w ago

Go to Apply

Maintenance

Sand Company • Kasson, MN • 3w ago

Retail & Hospitality

Rate: $18 USD per hour Description Employment Opportunity: Maintenance Tech Join a Team Dedicated to Excellence and Community Sand Property Management, LLC is seeking an experienced and dedicated Maintenance Tech to join...

3w ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Waseca, MN • 3w ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

3w ago

Go to Apply

Full-Time Warehouse Associate (Inbound)

ALDI • Faribault, MN • 3d ago

Manufacturing & Warehouse

Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. While not guaranteed, on average our warehouse employees wor...

3d ago

Go to Apply

Manufacturing Engineer

Actalent • Kenyon, MN • 4d ago

IT & Engineering

Job Title: Manufacturing EngineerJob Description This position is responsible for creating CNC programs from construction drawings with proper material assignments and machining using Microvellum and CAD software. The ro...

4d ago

Go to Apply

CDL Truck Driver Van OTR Fleet

Roehl Transport • Owatonna, MN • 5d ago

Trucking & Construction

In our over the road Van Fleet, you'll haul largely no-touch freight across 48 states and Canada. As you see the nation, you'll also see many different shippers and locations. You'll get our Dyanmic Pay Plan that respect...

5d ago

Go to Apply

MSAD Special Teacher

State of Minnesota • Faribault, MN • 1w ago

Working Title: MSAD Special Teacher Job Class: Special Teacher: BA/BS - MA/MS+License+30 Agency: Mn State Academies Job ID : 94901 Location : Faribault Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary...

1w ago

Go to Apply

Job Coach - Work Therapy Technician

State of Minnesota • Faribault, MN • 1w ago

Hospital & Medical

Working Title: Job Coach Job Class: Work Therapy Technician Agency: Direct Care and Treatment Job ID : 93993 Location : Faribault Telework Eligible : No Full/Part Time : Part-Time Regular/Temporary : Unlimited Who May Ap...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)