AI Strategy & Risk Manager - REQ-2026-937

Customers Bank • Malvern, PA • 6h ago

Malvern, PA | New York, NY | 2 Locations | Malvern, PA Full time | Full time | Full time REQ-2026-937 At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $25 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What You'll Do: The AI Strategy & Risk Manager serves as a coordinator and subject matter resource for Artificial Intelligence (AI) initiatives within the Risk Management organization. This role is responsible for driving the execution, governance, and oversight of AI-related activities across Risk Management while representing the Risk organization in enterprise-wide AI programs, committees, and strategic initiatives. The position will partner closely with business leaders, technology teams, model risk management, compliance, legal, audit, and other stakeholders to ensure the responsible adoption of AI capabilities that align with the Bank's risk appetite, regulatory expectations, and strategic objectives. The position will also serve as a critical interface with the Bank's BSA/Financial Crimes Compliance function, ensuring AI tools and models used in transaction monitoring, suspicious activity detection, and customer due diligence processes meet View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.
PI285302685 / 11-3013.00 Facilities Managers

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