ADMINISTRATIVE COORDINATOR 1/2/3/4
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ADMINISTRATIVE COORDINATOR 1/2/3/4
Salary
Depends on Qualifications
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LSERS0616MB
Department
LA School Employees' Retirement System
Opening Date
06/17/2026
Closing Date
6/23/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
Louisiana School Employees' Retirement System (LSERS) is the third-largest retirement system in Louisiana, made up of non-instructional personnel of the Louisiana public school system. LSERS is committed to providing excellent service to its members by maintaining an accountable and sound retirement program that provides comprehensive retirement benefits.
We currently have an opening for an Administrative Coordinator to join our Team. As an Administrative Coordinator, you serve as the welcoming face and primary point of contact for all visitors and callers. This role is responsible for maintaining an organized and professional front desk environment, managing the main phone line, and assisting walk-in clients with general inquiries and support needs.
If you are driven, detailed, and a team leader, we would love to invite you to apply for this exciting opportunity!
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Accepting Direction: The ability to be open and willing to follow guidance or instructions
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity, and honesty, regardless of circumstances or personal benefit.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040)
Job Duties and Other Information
Job Duties:
In this role, you will:
Coordinate the agency's central call and visitor system during assigned hours, including answering incoming calls, addressing general to moderately complex inquiries, and directing calls to the appropriate staff members as needed.
Oversee the handling and distribution of incoming communications. Responsibilities include receiving, reviewing, and distributing all incoming mail, faxes, website inquiries, and LW messages, while maintaining established mail distribution procedures.
Process outgoing mail and assist with income and Social Security verifications.
Provide comprehensive administrative support to agency staff, including assisting with the planning, coordination, and preparation of workshops, seminars, and training sessions.
Position - Specific Details:
Appointment Type: Probational
Career Progression: This position participates in a Career Progression Group (Administrative Coordinator 1/2/3/4)
Work Schedule: Work hours are 8:00 AM - 4:30 PM Monday - Friday
Compensation: $21,840 - $56,181
How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application.
Applications may be rejected if incomplete. *
For further information about this vacancy, contact:
Marcie Berkholz
La School Employees' Retirement System
Human Resources
8660 United Plaza, Baton Rouge
mberkholz@lsers.net
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
02
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.
04
FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
06
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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