Become a part of our caring community
About Humana and Stars Analytics
Humana is committed to advancing health outcomes through innovative analytics and continuous learning. The CAHPS & HOS Analytics team, part of Stars Analytics, drives survey performance and member experience by integrating actionable insights, predictive modeling, and reliable measurement.
The Lead Data Scientist (Experimentation) designs and operates the learning engine of the CAHPS & HOS teams, ensuring actions produce reliable learning. This role owns study design and measurement strategy across CAHPS & HOS, builds lightweight testing frameworks, and accelerates feedback loops to ensure every action becomes an opportunity to generate insight, reduce uncertainty, and improve future decisions.
The Lead Data Scientist (Experimentation) is responsible for developing and maintaining robust study designs and measurement strategies for interventions impacting CAHPS & HOS. This role partners with operations teams and external vendors to ensure sound methodology and rapid, continuous measurement for pilots and interventions. The Lead Data Scientist (Experimentation) creates and manages lightweight A/B testing frameworks and a learning inventory, enabling early and consistent measurement of causal impact. This position exercises independent judgment and decision-making on complex issues regarding study design, analytics, and learning strategies, working under minimal supervision to ensure that insights reliably drive action and improvement.
Key Responsibilities
Study Design & Measurement Strategy: Develop and own rigorous study designs and measurement plans for CAHPS & HOS interventions, pilots, and programs.
Experimentation Frameworks: Build, maintain, and scale lightweight A/B testing frameworks to facilitate rapid, consistent experimentation and learning.
Learning Inventory: Create and maintain a centralized inventory of experiments, insights, and learnings to support organizational knowledge and strategy.
Collaboration: Partner with operations teams and external vendors to ensure methodological integrity and effective, continuous measurement.
Impact Measurement: Conduct early and consistent evaluation of causal impact, ensuring actionable insights are generated and communicated to stakeholders.
Continuous Improvement: Iterate on study and measurement approaches to accelerate feedback loops and reduce uncertainty in decision-making.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in Data Science, Statistics, Epidemiology, or related field.
5+ years of experience in study design, experimentation, or applied data science.
Expertise in A/B testing, causal inference, and measurement strategies.
Proficiency in programming languages and statistical tools (e.g., Python, SQL).
Demonstrated ability to articulate ideas effectively in both written and oral forms with strong collaboration skills.
Ability to work independently and exercise sound judgment on complex analytic issues.
Preferred Qualifications
Master's degree or PhD in a quantitative discipline.
Experience in healthcare analytics, survey research, or Stars performance measurement.
Familiarity with automation tools for experiment workflow
Knowledge of learning design principles and rapid feedback methodologies
Additional Information
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$142,300 - $195,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 06-22-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at?Humana.com?and at?CenterWell.com.
?
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
