When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents
while living and working as their authentic selves
. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance
through an inclusive environment both
now and in the future.
Director, Account Management
The Organization
We help society's foundational healthcare institutions to achieve their full potential in service to others.
We are our clients' trusted partners in ever-changing times. For nearly 40 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve their goals, and tackle their toughest problems.
Kaufman Hall provides world-class management consulting in Strategy & Business Transformation, Financial Planning & Data Analytics, Treasury & Capital Markets, Mergers & Acquisitions, Revenue & Operations Improvement, and Clinical Solutions.
At Kaufman Hall, we believe that sustained success is never an accident. It is the result of sound decision making, based on data-driven analysis and disciplined thinking, and guided by the fundamental principles of corporate finance.
The Position
Kaufman, Hall & Associates, LLC, is seeking a Director, Account Management, who will be a hands-on leader responsible for driving account planning and coordination across a portfolio of strategic client accounts. Reporting to the Vice President, this role partners closely with account team leads (Managing Directors, Senior Vice Presidents) and Vizient colleagues to ensure disciplined account planning, documentation, and execution.
Key Responsibilities
Manage account planning processes and documentation for a defined portfolio of strategic accounts
Facilitate account team meetings, capturing client priorities, opportunities, risks, and follow-up actions
Partner with senior executives to identify growth opportunities, support strategic pursuits, and drive account expansion strategies
Support executive relationship management activities across assigned strategic accounts, ensuring appropriate engagement of KH and Vizient leadership
Monitor account health indicators and recommend actions to strengthen client engagement, mitigate risks, and accelerate growth opportunities
Develop and maintain account management deliverables, including account plans, relationship maps, and pursuit trackers
Coordinate cross-practice alignment, ensuring client strategies leverage KH's full capabilities
Partner with Consulting Sales Enablement/Operations to ensure CRM reflects accurate account information and supports pipeline visibility
Analyze account performance, relationship coverage, and growth opportunities to provide actionable recommendations to account leadership
Support VP in rolling out standardized account management processes, tools, and training across the BU
Mentor and oversee Senior Associates supporting assigned accounts
Qualifications
The ideal candidate will have a background in account management, client engagement, or consulting with demonstrated success in supporting or leading strategic account planning efforts. In addition, the successful candidate will possess the following:
7-10 years of relevant and related experience
Strong organizational skills with the ability to manage multiple priorities across complex client portfolios
Experience supporting strategic account growth, client retention, or business development initiatives
Ability to influence senior stakeholders without direct authority
Proven ability to collaborate with senior executives and cross-functional teams to align client strategies and business development pursuits
Proficiency with Microsoft Word, Excel, and PowerPoint
Experience working with CRM systems such as Microsoft Dynamics, with an emphasis on account documentation and pipeline visibility
Strong analytical and problem-solving skills with the ability to generate actionable insights from client and account data
Excellent written and verbal communication skills with the ability to prepare clear deliverables and present to leadership audiences
Demonstrated professional judgment, integrity, and ability to work in a team-oriented environment
Experience mentoring junior team members and contributing to a culture of collaboration and accountability
Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kaufman Hall (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)
Education
Bachelor's degree required
Physical Requirements
Must be able to perform essential duties satisfactorily with reasonable accommodations
Work is generally done sitting, talking, hearing and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading
Work Environment
Travel Required: Occasional 0-10%
The role is based in Chicago or Denver and requires 3 days per week in office.
Work is regularly performed in a combination of office and home office settings, and routinely uses standard office equipment
It may require the maintenance of a home office and proximity to an airport for work-related travel
Travel Required: Occasional 0-10%
The role is based in Chicago or Denver and requires 3 days per week in office.
Work is regularly performed in a combination of office and home office settings, and routinely uses standard office equipment
It may require the maintenance of a home office and proximity to an airport for work-related travel
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $120,000 to $160,000.
Kaufman Hall is committed to providing equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all employment actions without regard to actual and also perceived or assumed protected group status as defined by law of an individual or that individual's associates or relatives. Our policies and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $0.00 to $0.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer Females/Minorities/Veterans/Individuals with DisabilitiesThe Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Apply at: https://ipc.us/t/203CBAEE592243BA.
