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Working Title:
Student Success Advisor
Institution:
Northland Community and Technical College
Classification Title:
MnSCU Academic Professional 1
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
NLND - Thief River Falls Campus
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Unclassified - Unlimited Academic
Salary Range:
$23.98 - $34.69
Job Description
This position provides first level support that successfully guides students through academic and non-academic challenges by instructing students on higher education systems and practices to increase student enrollment, engagement, retention, and completion from the point of prospect relations to graduation and job placement. Working in tandem with the faculty program advisors, liberal arts and sciences advisors, and the faculty counseling position, this role acts as the primary liaison to the new and currently enrolled student populations. Through rapport and use of strong interpersonal skills, the success advisor intentionally builds active relationships with students throughout the semester offering comprehensive support through all aspects of the higher education experience. This role also promotes awareness and understanding of the College's mission and programs to stakeholders both inside and outside the of the institution and helps create an equitable learning environment by making data-based decisions within a team environment.
Responsibilities:
Customer Service
Act as a comprehensive advocate for students to ensure their success. Assist with academic advising, help to navigate the admissions and financial aid processes, connect with college and community resources, and facilitate involvement in student clubs, activities, or athletics.
Evaluate and improve first year student experiences by addressing equity gaps.
Provide comprehensive student support, including assistance with basic needs.
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Salary Range:
25.67 - 37.26 USD Hourly
Minimum Qualifications
Two-years of related work experience
Proficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reports
The ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situations
Excellent organizational, planning, and management skills
Demonstrated knowledge and understanding of student development.
Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
Willing to work as part of a team
Preferred Qualification
2-year degree or Baccalaureate Degree in a related field, i.e. Human Resources, Public Administration, Social Work, or Education
Experience in higher education
Experience in developing academic plans
Evidence of commitment to the success of diverse populations of students, staff, and faculty.
Knowledge of public, private, and community social services and resource agencies sufficient to provide referrals to students
Knowledge of data privacy practices and FERPA
Experience providing academic and/or employment case management
Knowledge of the functions of Academic Affairs and of Northland Community and Technical College
Other Requirements
** Application Process
To apply, please submit:
A cover letter addressing your qualifications
Resume
In accordance with the Minnesota State's Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MinnState's vehicle use criteria and consent to a Motor Vehicle Records check.
NOTICE: The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.
Work Shift (Hours / Days of work)
Days/M-F
About
Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Benefits
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance
to provide support for your family in the event of death
Short-term and long-term disability
insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care programs, resources and benefits eligibility varies based on @type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact Kari Beito at 218-683-8632 or email kari.beito@northlandcollege.edu . Please
Benefits Information:
At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) (https://mn.gov/mmb/segip/) website.
To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the @type of position, employee classification, and collective bargaining agreements.
Desired Start Date:
06-29-2026
Position End Date:
Open Date:
06-15-2026
Close Date:
06-29-2026
Posting Contact Name:
Kari Beito
Posting Contact Email:
kari.beito@northlandcollege.edu
