Route Sales & Service Technician Level I

CertaSite, LLC • Kent, OH • 1h ago

CertaSite, LLC

ROLE OVERVIEW

We are looking for a route sales & service level I technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection,?installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

Level up training program

Education & Certification reimbursement program

Referral bonuses starting at $1,000 per referral

Comprehensive medical plan options, including dental and vision

401K plan with company match

Generous paid time off, paid holidays, and paid parental leave

Management opportunities

Opportunities for overtime with incentives

Company giveaways

Opportunities for community service and charity involvement

Work at a mission-driven company, focused on people

Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products

Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company

Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems

Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually

Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job

Maintain equipment and tools necessary to safely perform job

Evaluate customer site for additional equipment and services that customer may require

Work in compliance with the Company's safety program

Discuss deficiencies noted with customer, explaining the problem and its resolution

There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.

Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products

Must possess the ability to calculate basic math including fractions, decimals and percentages

Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software

Must currently have a valid U.S. driver's license

IDEAL QUALITIES

90 days -- 1 year of experience training on or

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