Route Sales & Service Apprentice

CertaSite, LLC • Kent, OH • 2h ago

CertaSite, LLC

ROLE OVERVIEW

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection,?installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

Hourly rate starting at $20; compensation is based on experience and certifications

Level up training program which includes bonus when you become a billable technician

Education & Certification reimbursement program

Referral bonuses starting at $1,000 per referral

Comprehensive medical plan options, including dental and vision

401K plan with company match

Generous paid time off, paid holidays, and paid parental leave

Management opportunities

Opportunities for overtime with incentives

Company giveaways

Opportunities for community service and charity involvement

Work at a mission-driven company, focused on people

Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products

Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products

Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually

Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks

Maintain equipment and tools necessary to safely perform job

Evaluate customer site for additional equipment and services that customer may require

Work in compliance with the Company's safety program

Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution

There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.

Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

This is an entry level position

Must possess the ability to calculate basic math including fractions, decimals and percentages

Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software

Must currently have a valid U.S. driver's license

IDEAL QUALITIES

Previous experience working a business-to-business route which requires upselling and heavy customer interaction

Experience in a related skilled trade

Acute attention to detail

Strong mechanical and technical aptitude

Highly organized and detail-oriented

Problem-solving skills

Excellent verbal and written communication and interpersonal skills

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It

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