Operations Manager

ARAMARK • Friendswood, TX • 7h ago

Job Description

The Operations Manager is a management position responsible for developing and implementing culinary and housekeeping solutions to meet clients' needs and tastes. Oversees and manages culinary and housekeeping operations in an overnight facility.

Job Responsibilities

Leadership

Use Aramark's coaching model to engage and develop team members to their fullest potential

Reward and recognize employees

Ensure individual and team performance meets objectives and client expectations

Plan and lead daily team briefings

Ensure safety and sanitation standards in all operations

Client Relationship

Identify client needs and communicate operational progress

Financial Performance

Ensure the completion and maintenance of P&L statements

Deliver client and company financial targets

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

Bring value through efficient operations, appropriate cost controls, and profit management

Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

Ensure entire team is trained and able to implement

Supervise team regarding production, quality and control

Compliance

Maintain a safe and healthy environment for clients, customers and employees

Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director

Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Requires at least 3 to 5 years of culinary manager experience in a healthcare and/or senior living

Requires at least 3 to 5 years of experience in a management role

Bachelor's degree or equivalent experience preferred

Strong interpersonal skills

Ability to maintain effective client and customer rapport for mutually beneficial business relationships

Ability to demonstrate excellent customer service using Aramark's standard service model

Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Must be able to stand for extended periods of time.

Must be a certified dietary manager, or a certified food service manager; or has similar national certification for food service management and safety from a national certifying body; or has an associate?s or higher degree in food service management or in hospitality, if the course study includes food service or restaurant management, from an accredited institution of higher learning; or has 2 or more years of experience in the position of director of food and nutrition services in a nursing facility setting and has completed a course of study in food safety and management, by no later than October 1, 2023, that includes topics integral to managing dietary operations including, but not limited to, foodborne illness, sanitation procedures, and food purchasing/receiving; and in States that have established standards for food service managers or dietary managers, meets State requirements for food service managers or dietary managers, and receives frequently scheduled consultations from a qualified dietitian or other clinically qualified nutrition professional.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).?

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

ARAMARK

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