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Claims Manager

Kelly Services • Tyler, TX • 9h ago

Claims Manager

Location: Tyler, TX (Fully Onsite)

Position Type: Direct Hire / Permanent

Schedule: Full-Time, Monday-Friday

Compensation: $45,000-$55,000 Base Salary + Quarterly Bonus

Position Overview

Our client is seeking an experienced Claims Manager to lead the day-to-day operations of their claims department. This position is responsible for overseeing the claims process, ensuring timely and accurate claim resolution, maintaining regulatory compliance, and delivering a high level of customer service.

Responsibilities

Manage the daily operations of the claims department.

Review, evaluate, and resolve complex or high-value insurance claims.

Ensure claims are processed accurately, efficiently, and in accordance with company policies and regulatory requirements.

Monitor claim reserves, settlements, and payments.

Investigate escalated claims and resolve customer complaints or disputes.

Partner with underwriting, legal, risk management, and customer service teams to address claim-related matters.

Manage relationships with external vendors, attorneys, medical providers, and independent adjusters.

Support business objectives through strong claim resolution outcomes and exceptional customer service.

Qualifications

3+ years of Personal and/or Commercial Insurance experience.

Strong knowledge of insurance policies, claims regulations, and industry best practices.

Excellent analytical, decision-making, negotiation, and leadership abilities.

Ability to effectively manage multiple priorities in a fast-paced environment.

If you are interested in this opportunity and meet the above qualifications, apply to this posting today for immediate consideration.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® ?

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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