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Compliance Services Officer Intermediate

State of Minnesota • Saint Paul, MN • 2h ago

Working Title: Compliance Services Officer Intermediate

Job Class: Compliance Services Officer Intermediate

Agency: Labor & Industry Dept

Job ID : 94819

Location : St. Paul

Telework Eligible : Yes

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 06/11/2026

Closing Date : 06/24/2026

Hiring Agency/Seniority Unit : Labor & Industry Dept / Labor and Industry-MAPE

Division/Unit : Dept of Labor & Industry / Compliance #1

Work Shift/Work Hours : Day Shift - 8:00 am - 4:30 pm

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,659 / annually

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position offers a conditional hybrid work schedule which includes telework days and in-office days at the St. Paul Department of Labor and Industry (DLI) office building.

Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.

Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.

Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.

Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This incumbent participates as a member of the Compliance Records and Training (CRT) Compliance services team to provide proactive assistance and educational outreach regarding workers' compensation issues and compliance with statute, case law, and rules.

Responsibilities include:

Analyzes workers compensation issues to advise and educate customers regarding the procedures and strategies to be used in effective claims management.

Intervenes in workers' compensation issues/disputes to promote early alternative and efficient resolution.

Regulate and enforce compliance with Workers' Compensation statute, case law, and rules by determining and issuing warning and penalty assessments.

This work extends to negotiating settlements on penalty assessments, with supervisor oversight and approval.

Perform other duties as assigned.

Minimum Qualifications

Two years of workers' compensation experience.

An Associate's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for six months of experience; a Bachelor's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for one year of experience; a Master's degree in Business, Business Administration, Rehabilitation Counseling, Vocational Rehabilitation or related field may substitute for 18 months of experience.

Knowledge and understanding of Minnesota workers' compensation statute, rules, case-law and state and federal laws.

Ability to use analytical thinking and problem-solving skills to accurately apply regulations and achieve optimal outcomes.

Ability to verify information and identify issues and inconsistencies.

Conflict resolution skills sufficient to negotiate disputed issues.

Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

Preferred Qualifications

Knowledge and understanding of health care billing and payment systems.

Knowledge of Electronic Data Interchange (EDI) processes and procedures.

Experience working with Work Comp Campus.

Experience with regulatory compliance.

Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL).

Additional Requirements

It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver's License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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