Customer Service Outfitter

Cabela's • Kalispell, MT • 1d ago

POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

Secures all firearms brought into the store with trigger locks.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Greets all customers as they enter the store in a friendly and outgoing manner.

Handles customer's merchandise returns; complete refund / exchange paperwork.

Sorts returns by category and return to proper area.

Sells appropriate Hunting and Fishing Licenses.

Handles and administers all incentive and reward programs.

Remains product knowledgeable.

Remains aware of advertised sales.

Keeps work area clean, neat and well stocked with supplies.

Follows all Company Policies and Procedures.

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needs

making product recommendations based off this analysis

promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc.

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Similar Jobs

Director of Project Management Office (PMO)

Nomad Global Communication Solutions • Columbia Falls, MT • 5h ago

Management & Administrative

This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position. Position : Director of Project Mana...

5h ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Kalispell, MT • 2d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

2d ago

Go to Apply

Director of Project Management Office (PMO)

Kratos Defense & Security Solutions, Inc. • Columbia Falls, MT • 2d ago

Management & Administrative

Job Descriptions: The Director of the Project Management Office (PMO) provides strategic leadership and operational oversight for all project management functions across Nomad GCS. This role ensures disciplined execution...

2d ago

Go to Apply

Regional Recreation Manager

State of Montana • Kalispell, MT • 3d ago

Management & Administrative

/THE// OUTSIDE//IS IN US ALL./ Announcement: Please remember to attach the required documents listed in this announcement. Resume Cover Letter References Applications missing the requested documents will be considered in...

3d ago

Go to Apply

Regional Fisheries Manager

State of Montana • Kalispell, MT • 3d ago

Management & Administrative

/THE// OUTSIDE//IS IN US ALL./ Announcement: Please remember to attach the required documents listed in this announcement. Resume,Cover Letter and References Applications missing the requested documents will be considere...

3d ago

Go to Apply

Manager, Logistics Operations (M4)

Applied Materials • Kalispell, MT • 5d ago

Management & Administrative

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help...

5d ago

Go to Apply

Planner 2 - Northwestern Land Office Area Planner

State of Montana • Kalispell, MT • 1w ago

Management & Administrative

Montana Department of Natural Resources and Conservation's mission is to help ensure that Montana's land and water resources provide benefits for present and future generations. The DNRC believes employees are their most...

1w ago

Go to Apply

Customer Service Representative

Marsh & McLennan • Kalispell, MT • 1w ago

Management & Administrative

We are seeking a talented individual to join our team at Torrent. his role will be based in Kalispell, MT or Broomfield, CO. The is a hybrid role that requires at least one to three days a week in the office.This positio...

1w ago

Go to Apply

Full-Time Customer Service Supervisor

Kohl's • Kalispell, MT • 1w ago

Management & Administrative

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and s...

1w ago

Go to Apply

Sales Account Manager

Burkhart • Kalispell, MT • 2w ago

Management & Administrative

We are looking for a Sales Account Manager based out of our Spokane, WA branch office, supporting the Spokane area, and portions of Montana to include Kalispell/Flathead Valley. What's in it for you? Competitive base sal...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)