Information Technology Co-Op - Auburn Hills

Nexteer Automotive • Auburn Hills, MI • 1h ago

The Student Program at Nexteer Automotive offers high-potential students meaningful opportunities to apply classroom learning in a professional environment while gaining hands-on experience and valuable industry exposure. Learn more about our student program and career opportunities at Nexteer by visiting www.nexteer.com/careers.

Job Requisition Introductory Paragraph:

This student position provides a unique opportunity to gain hands-on IT experience within Nexteer Automotive, a global Tier 1 automotive supplier. As a Co-Op student, you'll play an essential role in supporting employees' daily technology needs, resolving technical issues, and maintaining seamless IT operations. Your responsibilities will include building computers, documenting software processes, and maintaining support documentation, all within a personalized support environment.

You may also have an opportunity to work with the Microsoft Power Platform to develop low-code applications that streamline business processes. These projects, guided by Nexteer's IT team, help build both technical and leadership capabilities.

Throughout this experience, you'll have the opportunity to contribute to various ad-hoc tasks, further expanding your knowledge and adaptability in a corporate environment. Embrace this chance to kickstart your career in a thriving automotive technology company, where innovation and excellence are at the forefront.

Primary Job Responsibilities:

Provide personalized, in-person IT support to resolve reported issues

Triage and escalate incidents and service requests via ServiceNow

Guide employees through troubleshooting steps and resolution processes

Build and configure computers using Nexteer's OS image

Install and troubleshoot hardware drivers and peripherals

Maintain and update IT documentation, including knowledge articles and how-to guides

Participate in Technology Bar process improvements and internal communication updates

Support development or enhancement of tools, reports, databases, or applications

Perform general administrative tasks as assigned

Active participant in learning of position opportunities and building of personal networks

What You'll Gain:

Hands-on experience supporting an enterprise Windows environment (Microsoft Intune, Configuration Manager, Active Directory)

Practical exposure to ITIL-aligned incident and request management workflows in ServiceNow

Mentorship from Nexteer's End User Computing (EUC) team and collaboration with fellow student technicians at the Technology Bar

Portfolio-ready experience developing low-code solutions on the Microsoft Power Platform

A pathway to potential return terms or full-time opportunities for high-performing co-ops

Qualifications

Demonstrated interest and foundational knowledge in IT through coursework, personal projects, prior helpdesk experience, or related hands-on experience

Strong interest in providing face-to-face technical support

Excellent interpersonal communication and active listening skills

Ability to solve problems both independently and collaboratively

Interested in desktop hardware, software applications, operating systems, and network connectivity

Self-motivated with the ability to work in a fast-paced environment

Microsoft Office, Teams, and SharePoint knowledge is a plus, but not required

Exposure to or interest in low-code platforms (Power Apps, Power Automate) is a plus

Requirements:

Must be enrolled full-time (12+ credits) at a 2- or 4-year college or university local to Auburn Hills, MI

Pursuing a bachelor's degree in information technology or a related field

Maintain a minimum 3.0 cumulative GPA on a 4.0 scale

Available to work 20-32 hours per week, onsite, during Fall and Winter semesters, with the option to work up to 40 hours per week during the summer

Must have legal authorization to work in the U.S. without current or future sponsorship

Nexteer is an Equal Opportunity Employer Disabled/Minorities/Veterans/Women

Nexteer is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States.

Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please email careers@nexteer.com. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned.

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