Data Scientist II- #26-13370

US Tech Solutions • Charlotte, NC • 2h ago

$80-$85 per hour

Charlotte, NC

Contract

About the Role

Customer Data Artificial Intelligence Solutions (CDAIS) combines customer, meter, and customer service data to identify opportunities that reduce costs, increase revenue, and resolve process breakages-ultimately improving the customer experience for millions of customers across the eastern United States. We are seeking talented data and analytics professionals to join a dynamic, innovative team that plays a critical role in the success of the Customer organization.

What You'll Do

You will leverage both technical and professional skills to deliver actionable insights and solutions that enhance customer experience and operational efficiency. Key responsibilities include:

Engagement Planning & Communication (15%)

Plan epics, stories, and tasks for product development. Present complex ideas and collaborate with leadership and cross-functional teams.

Tools: Microsoft Teams, Jira, PowerPoint, Outlook

Data Wrangling & Transformation (45%)

Extract, transform, and analyze data from multiple sources and APIs (SQL Server, Oracle, AWS). Identify trends, anomalies, and insights to support advanced analytics and continuous improvement.

Tools: SQL, Python, AWS EMR, AWS SageMaker, Jupyter Notebook, Spark

Data Science Modeling (30%)

Develop diagnostic and predictive models to inform strategic decisions. Techniques may include NLP, regression, machine learning, semantic analysis, simulation, and optimization.

Tools: Python, AWS EMR, AWS SageMaker, Jupyter Notebook, Spark

Visualization & Reporting (10%)

Create impactful dashboards and visualizations to communicate trends and findings to leadership and teams.

Tools: Power BI Premium, Jupyter Notebook

Required Qualifications

Bachelor's degree in Statistics, Mathematics, Engineering, Computer Science, or related field.

1-3 years of relevant experience.

Preferred Qualifications

Experience with cloud-based analytics platforms (primarily AWS).

Familiarity with customer service or utility operations.

Advanced ML techniques and big data processing experience.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

LI-AS140

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