INFORMATION TECHNOLOGY SPECIALIST

Air Mobility Command • Scott AFB, IL • 1h ago

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Scott AFB Resource Management Flight This is a Regular Full-Time Position, 35-40 hours per week. Responsibilities This position is designated as an IAT Level lI position. Selectee must have COMPTIA Security+ certification. Operates and maintains information processing systems and associated specific software within non-appropriated fund activities and assists management to determine data accumulation, data processing techniques, systems acquisition and updating computer systems. Planning and delivery of technical support services, including troubleshooting, installation, removals, moves, systems knowledge and assistance in response to customer requirements. Responsible for l00% inventory of data systems assets at squadron facilities as well as stored systems awaiting disposition of facilities, assures that property is properly accounted for at all times. Analyzes computer hardware, software and diagnoses information systems as well as computer program deficiencies. Analyzes problems in database design and determines alternative solutions. Initiates corrective action to recover/restore data and return systems to normal operation. Applies knowledge in conjunction with overall system design and user requirements to formulate design of information systems with respect to data flow, program logic, files structure, and other processes associated with automatic real time systems logic. Analyzes existing information systems and programs and provides updates where necessary to assure fully system life cycle. Makes recommendations for replacements, upgrades, etc., of systems as well as internal LAN and WAN networks to the systems division manager as well as the facility manager. Analyzes data collection techniques and requirements to aid in determining required hardware and software in terms of overall cost effectiveness and efficiency. Reviews associated documentation of computer activity, as well as completed projects to ensure completeness and system accuracy, monitoring a systems operation and performance. Responsible for DSN analog/VolP and commercial telephone and data processing/lSP lines at assigned facilities. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12980622 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/15/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience/knowledge of non-appropriated fund business systems and appropriated fund Information Systems, point of sales systems and data automation desired/preferred. Must possess COMPTIA Security+ certification. Complete understanding of Microsoft operating systems as well as Microsoft Office packages. Experience in implementing network systems to include cable maintenance (LAN and WAN) is a must. Ability to deliver exceptional customer service based on advanced relationship management, communication, and prioritizing skills. Skill in timely, complete, and accurate IT Tier Il complex problem resolution techniques, tools, and processes. Knowledge of and ability to deploy IT refresh program equipment to include operating system installs, standard desktop images, driver configurations, encryption software, and hardware end-items, installing, optimizing, troubleshooting, and supporting Commercial Off-The-Shelf software applications and utilities. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

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