Position Summary...
What you'll do...
Who we are: We are a customer-focused team dedicated to helping sellers grow on Walmart Marketplace. We partner with enterprise-level, multi-category sellers to deliver a wide assortment to our customers, backed by excellent value and service. The Marketplace account management team enables growth for high-impact sellers through strategic planning, operational excellence, and cross-functional collaboration.
Role Summary: We are seeking an experienced, enterprise-minded account manager to oversee and grow a portfolio of large, multi-category sellers on the Marketplace. This individual will lead strategic account planning, merchandising & assortment optimization, operational excellence, and cross-functional execution to maximize GMV and seller success, while serving as the primary seller liaison.
Key Responsibilities:
Full accountability for a book of high-volume, enterprise sellers
Develop and execute joint business plans with sellers, including assortment expansion, seasonal strategies, promotional calendars, and growth roadmaps.
Drive catalog and assortment strategy; lead sellers in improving listing quality - content, attributes, imagery, pricing, inventory, reviews - to enhance discoverability and conversion.
Oversee operational readiness and compliance: track inventory health, fulfillment readiness, shipping and return logistics, and adoption of seller/fulfillment services.
Monitor performance metrics and business health: GMV, conversion, in-stock rate, fulfillment metrics, customer feedback; perform deep-dive analyses and lead corrective or growth initiatives.
Act as seller advocate internally: build strong relationships with seller leadership; collaborate with internal stakeholders (merchandising, operations,supply chain, product, marketing) to resolve issues, influence tools and processes, and support seller growth.
Promote and drive seller adoption of Marketplace programs (fulfillment services, promotional events, marketing support) and align seller activities with Marketplace-wide seasonal or category initiatives.
Work autonomously with high ownership and accountability; manage complex accounts in a dynamic, fast-paced, cross-functional environment.
Required Qualifications / Attributes:
5+ years of experience in e-commerce / marketplace account management / omni-channel merchandising / vendor management
Demonstrated success in managing large, multi-category catalogs with measurable performance improvements.
Strong merchandising and catalog management skills; deep understanding of assortment strategy, content optimization, pricing, and catalog hygiene.
Operational expertise: inventory management, fulfillment, logistics, supply-chain processes, seller services.
Excellent cross-functional collaboration, stakeholder management, and seller relationship-building skills.
Data-driven with strong analytical capabilities; proficiency with spreadsheet tools (Excel/Sheets), BI tools, and comfort presenting performance analyses and business plans.
Proactive, results-oriented, with strong ownership mentality; adaptable and able to manage multiple priorities under minimal supervision.
Strong communication and negotiation skills; ability to influence internal stakeholders and external seller leadership.
Preferred Qualifications / Advantageous Experience:
Experience working with enterprise/multi-category sellers across diverse categories (Apparel, Home, Hardlines, Seasonal, Consumables, etc.).
Proven track record of improving large seller catalogs, driving GMV growth, conversion improvement, and operational efficiencies.
Experience in leading strategic initiatives, influencing cross-functional teams, and shaping seller growth roadmaps.
Familiarity with marketplace seller tools and services (fulfillment, logistics, marketing/promotions) and ability to drive adoption.
Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments
Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values
Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy
Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
