ADA Accommodation Coordinator

Sedgwick • Dublin, OH • 2h ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

ADA Accommodation Coordinator

PRIMARY PURPOSE : To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.

Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.

Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.

Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.

Conducts initial employee interview per process guidelines.

Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).

Refers cases as appropriate to team lead.

Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.

Skills & Knowledge

Excellent oral and written communication skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Good negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Warehouse Associate

Ryder System • Etna, OH • 25min ago

Manufacturing & Warehouse

Position Description Immediately hiring a Permanent Full Time Warehouse Associate support our Facility at Ryder in Etna, Ohio Hear from a Ryder Supply Chain Warehouse Employee Here: https://RyderCareers.Video/DiscoverRyd...

25min ago

Go to Apply

Computer Operator III

Serco • Columbus, OH • 57min ago

IT & Engineering

Position Description & Qualifications If you have excellent customer service skills and enjoy helping people diagnose and fix their IT related problems then Serco has a great opportunity for you! Serco is seeking a C...

57min ago

Go to Apply

Audit Network Technician

TEKsystems • New Albany, OH • 1h ago

Finance, Accounting & Banking

Audit Network Technician Pay Range: $30-$35 per hour Locations: Columbus, OH (immediate need) Travel Required | Lodging Provided | Long-Term Opportunity We are seeking a highly detail-oriented Audit Network Technician to...

1h ago

Go to Apply

Project Administrator - Checking Promotions

U.S. Bank • Columbus, OH • 3h ago

Sales & Marketing

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

3h ago

Go to Apply

Senior Administrative Assistant

Oracle • Columbus, OH • 3h ago

Management & Administrative

Job Description This role provides comprehensive administrative and organizational support and must operate at a high level of efficiency, autonomy, and trust. You will have frequent executive-level engagement and collab...

3h ago

Go to Apply

Medical Assistant

ChenMed • Columbus, OH • 3h ago

Hospital & Medical

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire...

3h ago

Go to Apply

Senior Manager, Medical Writing

Otsuka America Pharmaceutical Inc. • Columbus, OH • 3h ago

Hospital & Medical

The Sr. Manager, Medical Writing role will be responsible for managing in-house and/or contract medical writers, leading and advising on medical writing strategies for individual project teams, and contributing to the ma...

3h ago

Go to Apply

Blue Yonder TMS (Transportation Management) Solution Architect - Senior Manager (Hi-Tech Industry)

Accenture • Columbus, OH • 3h ago

Hospital & Medical

We Are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where...

3h ago

Go to Apply

Blue Yonder TMS (Transportation Management) Functional Architect - Manager (Consumer Goods Industry)

Accenture • Columbus, OH • 3h ago

Management & Administrative

3h ago

Go to Apply

Senior Consultant, Industry Solutions, Investment Management - Aladdin

Deloitte • Columbus, OH • 3h ago

Finance, Accounting & Banking

What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagin...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)