Manager, Marketing In House

Travel + Leisure Co. • Bend, OR • 1d ago

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

Essential Job Responsibilities

Responsible for interviewing, onboarding & training new team members.

Conducts ongoing trainings.

Partner with department leaders to coach and support new hires.

Conduct weekly training for reps that are underperforming.

Welcome guests warmly to the resort and provide them with a brief overview of the resort, resort activities and services, and things to do in the area.?

Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert).

Responsible for booking guests to attend an owner update both by phone and face to face.

Responsible for maintaining an excellent culture and environment.

Maintain above budget penetration rate of assigned guests and ensure that the overall penetration of the site is above the budget.

Maintain department standards of production and work as a team player.

Prepare additional reports deemed necessary by management.

Ensure any pertinent information related to Marketing is properly and timely disseminated.

Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

Qualifications:

High School diploma required. College degree in related field preferred.

Successful Wyndham Destinations marketing experience required

Excellent communication skills both written and verbal.

Must be highly motivated with a positive attitude and good work ethic.

Problem solving ability.

Ability to effectively coach, counsel and motivate direct reports.

Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners).

Ability to negotiate effectively.

Working knowledge of marketing databases.

Ability to lead by example.

Must have Timeshare/ Vacation Ownership Experience.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

How You'll Be Rewarded:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Go to Apply

Customer Service Advisor

Valvoline • Bend, OR • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Representative

U-Haul • Bend, OR • 1w ago

Management & Administrative

Location: 63370 N Hwy 97, Bend, Oregon 97701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representa...

1w ago

Go to Apply

Center for Business and Community Education Operations Manager Internal Applicants Only

COCC • Bend, OR • 1w ago

Management & Administrative

Center for Business and Community Education Operations Manager Internal Applicants Only Below you will find details for the position including any supplementary documentation and questions you should review before applyi...

1w ago

Go to Apply

Customer Service Associate I

Dollar Tree • Bend, OR • 2w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2w ago

Go to Apply

Customer Service Associate I

Dollar Tree • Bend, OR • 2w ago

Management & Administrative

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

Similar Jobs

Part Sales Manager - Full Time

Instructor Pool - 2025/2026 and Fall Term 2026: Business & Management

Customer Service Advisor

Sales Manager

Customer Service Advisor

Customer Service Advisor

Customer Service Representative

Center for Business and Community Education Operations Manager **Internal Applicants Only**

Customer Service Associate I

Customer Service Associate I

Center for Business and Community Education Operations Manager Internal Applicants Only