AI Platform Reliability Engineer

Oracle • San Juan, PR • 1d ago

Job Description

Oracle Health is seeking an AI Platform Reliability Engineer to ensure our AI agent platform and AI-enabled analytics workflows are reliable, observable, measurable, and safe in production.

This role will focus on the operational foundation for production AI systems, including monitoring, tracing, evaluation in production, rollback controls, alerting, versioning, runtime diagnostics, and quality safeguards. The engineer will also support data reliability use cases such as detection of stopped processing, data gaps, freshness issues, schema drift, and anomaly conditions that affect downstream analytics and reporting.

The ideal candidate brings strong engineering discipline in observability, release safety, and operational tooling, with the ability to apply those skills to modern AI and agent-based systems. This role is critical to maintaining trust in AI outputs and ensuring new capabilities can scale safely across Oracle Health.

Responsibilities

Build and maintain observability, logging, tracing, and monitoring for AI agents, agent tools, and AI-enabled analytics workflows.

Implement release, rollout, rollback, and versioning controls for prompts, models, tools, and configurations.

Design and support production evaluation practices to detect regressions, silent failures, quality drift, and performance issues.

Contribute to data monitoring and reliability workflows, including detection of stopped processing, data gaps, freshness issues, schema drift, and anomalies.

Support incident response, triage, root-cause analysis, and operational reporting for AI and data reliability issues.

Partner with architects and AI engineers to ensure systems are production-ready, measurable, and maintainable.

Implement latency, throughput, and cost monitoring controls for AI-enabled systems.

Help enforce operational safeguards, auditability, and controlled deployment practices for enterprise AI platforms.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $79,200 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle

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