Requisition number: 2368467
Job category: Healthcare Delivery, Patient Services
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Optum is seeking an Associate Patient Care Coordinator to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally.
Schedule : Monday through Thursday, 7:45 AM- 5:00 PM or until last patient leaves. Friday 7:45 am to 12:00 pm or until last patient leaves. Schedule may change due to business needs. May be asked to float to other locations for coverage, as needed.
Location : 1124 Little Street, Camden, SC 29020
Primary Responsibilities:
Greet and check in patients
Verifies patient demographics and insurance information
Collects outstanding balances, co-pays, deductibles, and co-insurances
Checks patients out and schedules future appointments
File, Fax and maintain medical records
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Performs general clerical duties
Meets the communication needs of the patient/ family, practice providers, and practice staff
Participate in performance improvement activities
Greet patients in a professional and courteous manner
Directs patients to appropriate areas
Check-in' all patients, gives patient medical forms to complete and update if needed
Collecting payments, printing receipts, and posting payments
Scanning and filing patients' information if needed
Reconciles cash drawer daily and send deposit to Department manager
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Retrieve and sort mail into appropriate boxes
Sorts and documents any returned mail
Maintains a good working relationship with practice staff members
Performs all other duties assigned
Meets dress code standards: appearance is neat and clean
Completes annual/ monthly education requirements
Reports to work on time and as scheduled
Completes work in a timely manner
Attend staff meetings
Ensures patient confidentiality
Complies with all practice policies and procedures.
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
1+ year of customer service or healthcare related experience
1+ year of computer proficiency experience in Microsoft Office (Outlook, Word, etc.)
Preferred Qualifications:
1+ year of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Knowledge of EMR ( ECW)
Knowledge of insurance carriers and managed care plans
Knowledge of medical terminology
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
RPO #RED
