Service Planner I

Go METRO • Cincinnati, OH • 1h ago

Go METRO

Service Planner I

The Service Planner I is responsible for assisting with the development and planning of the transit network, and other related planning activities at SORTA Metro.

ESSENTIAL FUNCTIONS

Develops maps, analyses and presentation documentation using GIS, Excel and other computer-based tools

Develops population projections, maps and financial forecasts for SORTA's plans and analyzes environmental and societal impacts

Prepares background or summary reports, documenting project decisions and progress

Assists with the preparation of transit strategies for inclusion in community and regional plans and programs, and conducts analysis and tasks to support corridor, service and regional planning

Conducts research and technical analysis, field investigation, documentation and technical analysis

Provides coordination and outreach for SORTA's Short-Range, Long-Range and Transit Development Plans

Prepares reports for presentation to City/County and other elected officials and public groups

Assists with monitoring, analyzing, and reporting on transit system performance including on-time performance, ridership, miles, and hours

Assists with monitoring, analyzing, and reporting on regional developments pertaining to population, employment, retail, housing, medical and commercial-industrial activities impacting mass transportation

Assist in analysis, development, and implementation of Bus Rapid Transit (BRT) services.

Assists with developing forecasting and budget models for transit related services including passengers, fares, miles and hours

Participates in public input meetings, public hearings and other forums

Assist as assigned in special studies and projects

Assists with monitoring, analyzing, and maintaining SORTA's Automated Passenger Counting (APC) reporting systems

Ability to work in compliance with Metro's safety and security policies.

Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran

Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments

Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff

Competency Statements

Communications - Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder

Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.

Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.

Leadership - Energetic, innovative self-star

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