Police Telecommunicator

Northeastern Illinois University • Chicago, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13511445

Receive and interpret all requests for service in person or

telephone calls to the University Police department including citizen complaints, inquiries and reports of emergency and nonemergency situations; with the responsibility of transferring calls, taking messages or dispatching personnel as necessary.

Monitor multiple police and campus based radio frequencies with

responsibility of receiving and transmitting information regarding safety and well-being of officers and citizens; responding to officers request for information and providing additional assistance as necessary.

Utilize and monitor the Law Enforcement Agencies Data System (LEADS)

for messages directed to this department and make entries and request for data as requested by officers in the field and the Watch Commander.

Responsible for maintaining LEADS files according to LEADS user

agreement.

Responsible for gathering, maintaining, entering and retrieving

data, calls for service and other officer activity into the departments computerized records management system.

Operate multiple records management systems; university owned as

well as other law enforcement related systems, entering or retrieving data as necessary.

Process and/or prepare routine police and departmental documents and

records.

Monitor and audit security/fire alarm systems, video surveillance

systems and emergency communication systems, dispatching officers as needed and contacting outside agencies for emergency response when necessary.

Monitor local weather warning system and make notification of severe

weather notices as needed.

Inspect for operability all telecommunications systems used with the

responsibility of recognizing and reporting malfunctions.

Assist visitors to campus via telephone or in person, with

directions to the campus or other university offices or events.

Provide information to the university community via the universitys

primary notification system, about fire alarms, and all emergencies on the campus including information on inclement weather.

Control access to restricted areas of police station by requiring

proper identification and/or escort.

Issue and inventory all control keys, patrol key rings, radios and

other equipment at the beginning of and during each shift.

Issue and record use of all master keys.

Occasionally assist in the training of student or replacement

telecommunications operators, interns or other designated personnel.

Performs related duties as assigned.

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