Back to Jobs search

Assistant Branch Manager - Rockland County, NY

Trustco Bank • Nyack, NY • 4h ago

Active - Regular full-time

Clerical

Nyack, NY, US

Salary Range: $21.00 To $25.00 Hourly

Assistant Branch Manager

Reports to: Branch Manager

FLSA Status: Non-Exempt | Supervisory Role: Yes

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

Ready to lead with confidence and make a meaningful impact? Apply now and become part of our dedicated banking family!

About the Assistant Branch Manager Role

Join Our Dynamic Banking Team and Lead with Excellence!

Are you a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking a highly skilled and dedicated Assistant Branch Manager to support our Branch Manager in orchestrating the seamless operation of our branch, fostering a trusted environment, and elevating the customer experience. This pivotal role offers the chance to influence our community's financial well-being and grow professionally within a reputable institution.

As the Assistant Branch Manager, you will be the vital right hand to our Branch Manager, overseeing daily operations, supervising staff, and ensuring our branch functions with efficiency, security, and warmth. Your expertise in residential mortgages, IRA services, and personal banking products will empower you to deliver tailored solutions that meet our clients' needs.

Key Responsibilities

Operational Leadership: Stepping into the Branch Manager's shoes during their absence, managing staff, and maintaining smooth day-to-day operations.

Team Supervision: Overseeing Head Teller and Teller teams, fostering a culture of excellence and accountability.

Branch Branding & Growth: Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service.

Customer Engagement: Personally, connecting with clients and prospects, resolving issues efficiently, and ensuring satisfaction aligns with our high standards.

Compliance & Accuracy: Reviewing and approving transactions such as large check cashing, bank checks, and ledger entries, while maintaining strict adherence to policies.

Performance & Standards: Striving to meet and exceed branch performance metrics, focusing on operational controls, security, and regulatory compliance.

Professional Development: Continually enhancing your banking acumen and sales techniques through training, workshops, and ongoing education.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

High School Diploma or equivalent

Proven supervisory and leadership experience

Strong customer service background

Cash handling expertise

Excellent verbal communication skills

Fluent in English; bilingual a plus

Access to reliable transportation

Well-organized and adept at managing multiple priorities

Team-oriented with the ability to thrive in collaborative environments

Ability to lift 10-20 lbs., stand for extended periods.

Preferred

Bachelor's degree.

Previous banking or financial services experience

Familiarity with residential mortgages, IRA services, and personal banking products

Schedule

Full-time position with hours aligned to branch operations:

Mon-Fri: 8:30 AM - 5:00 PM

Sat: 8:30 AM - 12:00 PM (rotating schedule)

Sun: Closed

Employees may need to remain 15-30 minutes after closing. Occasional evening and weekend work may be required. Occasional travel for training, meetings, or branch support.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Similar Jobs

shift supervisor - Store# 21769, GARDEN STATE PLAZA II INLINE

Starbucks • Paramus, NJ • 4h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a s...

4h ago

Go to Apply

EXECUTIVE SOUS CHEF - Montclair State University - Montclair, NJ

Compass Group, North America • Montclair, NJ • 4h ago

Retail & Hospitality

Gourmet Salary: $70,000 - $80,000 At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meal...

4h ago

Go to Apply

RETAIL FOOD SERVICE MANAGER

Compass Group, North America • New Rochelle, NY • 22h ago

Retail & Hospitality

Morrison Healthcare Salary: 70,000 - 75,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 14 Morrison Healthcare , a Compass Healthcare company, is a...

22h ago

Go to Apply

Retail Operations & Website Coordinator

West Point Association of Graduates • West Point, NY • 22h ago

Retail & Hospitality

The West Point Association of Graduates (WPAOG) is seeking a Retail Operations & Website Coordinator. This position reports directly to the Director of Retail Operations, with daily oversight by the Chief Graphic Des...

22h ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Bronx, NY • 23h ago

Retail & Hospitality

Summary This Food Service Worker position is located within the Nutrition & Food Service at the James J. Peters VA Medical Center in Bronx, NY. Responsibilities Major duties and responsibilities include (but are not...

23h ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Bronx, NY • 23h ago

Retail & Hospitality

23h ago

Go to Apply

Front Desk Coordinator

Robert Half • White Plains, NY • 1d ago

Retail & Hospitality

Description We are looking for an experienced Front Desk Coordinator to serve as the welcoming presence for our company in White Plains, New York. This Contract position is ideal for someone who enjoys creating a positiv...

1d ago

Go to Apply

Food Operations Manager 3

Sodexo • Stamford, CT • 1d ago

Retail & Hospitality

Role Overview Lead with purpose. Make an impact in healthcare food service. Sodexo is seeking an experienced Food Operations Manager 3 to join our team at Stamford Hospital , a 305-bed, not-for-profit community teaching...

1d ago

Go to Apply

Restaurant Host - Marketplace Caf - Westchester

Nordstrom • White Plains, NY • 1d ago

Retail & Hospitality

Job Description The ideal host/hostess is self-motivated, friendly and committed to providing outstanding customer service every day. A day in the life... Greet and seat customers quickly and in a professional manner Sha...

1d ago

Go to Apply

Administrative Assistant / Cashroom Manager

Jetro Holdings, Inc • Secaucus, NJ • 1d ago

Retail & Hospitality

Administrative Assistant / Cashroom Manager Company: Jetro / Restaurant Depot Location: 777 Secaucus Rd, Secaucus, NJ 07094 Job Type: Full-time Sector: Warehouse Team Member - Non Union Compensation: $17.92 - $18.52 an h...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)