Key Industrial Sales Coordinator

WM • Richmond, VA • 3h ago

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

The Key Industrial Sales Coordinator plays a critical role in supporting the Key Accounts Sales Team through the coordination and maintenance of essential administrative functions. This role ensures the accuracy and integrity of customer data while facilitating efficient sales operations. Acting as a central point of contact, the coordinator delivers high-quality service and support to both internal stakeholders and external customers, helping to streamline processes, enhance customer satisfaction, and drive overall business performance by utilizing data analysis and critical business thinking.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.

Performs data entry into WM systems.

Performs quality assurance reviews of account setups.

Prepares customized bills, exports from WM systems, and various letters and correspondence upon request.

Prepares volume and revenue reports for sales reps and customers.

Supports billing inquiries or special bills.

Coordinates waste profile renewals.

Maintains electronic and "hard copy" filing systems.

Provides customer support via phone and email

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

Education: High School Diploma or G.E.D (accredited)

Experience: One (1) year of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

Intermediate level experience with Microsoft Word, Excel and Windows.

C. Other Knowledge, Skills or Abilities Required

Reasoning Skills:

Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems specific to job is required.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required. Ability to write routine reports and correspondence is required. Ability to speak effectively before groups of customers or employees of organization is required.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: Remote setting.

PAY: The expected base pay range for this remote position is $19.76-$24.71. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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