Sr. Operations Manager, ORD2

Amazon • Channahon, IL • 2h ago

Description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

Bachelor's degree or equivalent

7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment

Prior experience with performance metrics, process improvement and Lean techniques

Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Preferred Qualifications

Ability to handle changing priorities and use good judgment in stressful situations

Interest in long-term career development through assignments in multiple FCs across the nation

Experience with a contingent workforce during peak seasons

Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IL, Channahon - 135,000.00 - 182,700.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Design Sales Consultant

Behind the Design • Orland Park, IL • 4h ago

Management & Administrative

Design Sales Consultant - Window Treatments We're a high-end window treatment company looking for a confident, client-focused Design & Sales Consultant who thrives on turning a homeowner's vision into something beaut...

4h ago

Go to Apply

Advocate, Contact Center Sales and Service

Oncourse Home Solutions • Naperville, IL • 4h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13511268 Join Our Team as a Contact Center Sales Agent! Are you a natural communic...

4h ago

Go to Apply

Manager Engineering, Electrical

Constellation • Braceville, IL • 6h ago

Management & Administrative

Who We Are As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for a...

6h ago

Go to Apply

Field Marketing Manager II

ARAMARK • Oswego, IL • 23h ago

Management & Administrative

Job Description Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast...

23h ago

Go to Apply

Customer Service Liaison

Rush Copley Medical Center • Aurora, IL • 1d ago

Management & Administrative

The Customer Service Coordinator proactively ensures a wonderful first and last impression for visitors, patients and guests, and greets and directs patients and visitors to their respective destinations. This person ans...

1d ago

Go to Apply

Warehouse Inventory Associate_Shift_1

Neovia Logistics • Aurora, IL • 2d ago

Management & Administrative

JOB SUMMARY We are seeking a highly motivated and experienced Warehouse Inventory Associate with Equipment Operator expertise to join our team. The ideal candidate will play a crucial role in maintaining accurate invento...

2d ago

Go to Apply

Sr. Operations Manager

Amazon • Joliet, IL • 3d ago

Management & Administrative

Description The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and ment...

3d ago

Go to Apply

Customer Service Associate

Dollar Tree • Naperville, IL • 3d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

3d ago

Go to Apply

(USA) Manager II, Process Engineer - Supply Chain

Walmart • Minooka, IL • 3d ago

Management & Administrative

Position Summary... What you'll do... Promotes and supports company policies, initiatives, procedures, mission, values, and standards of ethics and integrity. Leads process improvement tools and methods, such as 5S, root...

3d ago

Go to Apply

Customer Account Specialist

EJ • New Lenox, IL • 4d ago

Management & Administrative

EJ has an immediate opening for an In-person Customer Account Specialist at our Chicago branch located in New Lenox, Illinois. Generous Benefit Package that includes: Paid Vacation and Holidays, Paid Maternity & Pate...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)