This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13105643

Join Our Team as a Contact Center Sales Agent!

Are you a natural communicator who thrives in a fast-paced environment? AtOncourse Home Solutions (OHS), our Contact Center Agents are the voice of our brandconnecting with customers, solving problems, and driving sales with energy and empathy.

Based in our vibrantNaperville, IL office, this in-person role (Monday Friday) is central to our culture and customer experience.

What Youll Do

Engage with customers via phone and online to promote home warranty

and energy-related products.

Make outbound calls and handle inbound inquiries with

professionalism and enthusiasm.

Understand customer needs and offer tailored solutions that drive

sales and satisfaction.

Meet and exceed individual and team sales goals.

Maintain accurate records in our CRM and stay up-to-date on product

knowledge.

Collaborate with teammates and share best practices.

Reflect our values and contribute to a positive, results-driven

culture.

What Were Looking For

3+ yearsin customer service or sales, ideally in a contact

center.
Proven success in upselling, cross-selling, and hitting sales

targets.
Strong communication skillsverbal, written, and digital.
Experience with CRM tools like Salesforce or HubSpot.
Ability to adapt, learn quickly, and thrive in a dynamic

environment.

Team player with a positive attitude and a passion for helping

others.

Bonus Points If You Have

Experience in home warranty or utility services.

Knowledge of HVAC systems.

Bilingual (Spanish) skills.

A track record of exceeding quotas in high-volume environments.

Requirements

High School Diploma or GED required.

Basic computer literacy and familiarity with Microsoft Office Suite.

Oncourse Home Solutions

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