Customer Service Associate

Walgreens • West Point, VA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1820350BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 345 14TH ST,PO BOX 1501,WEST POINT,VA,23181

Full District Office Address: 345 14TH ST,PO BOX 1501,WEST POINT,VA,23181-09609-17550-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17550-WEST POINT VA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Williamsburg, VA • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Williamsburg, VA • 3d ago

Management & Administrative

3d ago

Go to Apply

Field Operations Manager

United Site Services • Barhamsville, VA • 4d ago

Management & Administrative

About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence...

4d ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Gloucester, VA • 1w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

1w ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Williamsburg, VA • 1w ago

Management & Administrative

1w ago

Go to Apply

Security Officer Entry Level Full Time

Allied Universal • West Point, VA • 2w ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2w ago

Go to Apply

Custodial Account Manager 31135 (Custodial)

WFF Facility Services • King William, VA • 2w ago

Management & Administrative

Custodial Account Manager 31135 (Custodial) King William, VA, United States of America $75,000.00 - $80,000.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management services f...

2w ago

Go to Apply

Logistics Specialist - Warehouse Operations (5779)

Three Saints Bay • Williamsburg, VA • 3w ago

Management & Administrative

Logistics Specialist - Warehouse Operations (5779) Location Williamsburg, VA Job Code 5779 of Openings 2 Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=5779...

3w ago

Go to Apply

Security Officer Part Time

Allied Universal • Williamsburg, VA • 3w ago

Management & Administrative

3w ago

Go to Apply

New Home Sales Consultant

NVR • Williamsburg, VA • 4w ago

Management & Administrative

New Home Sales Consultant Job Category Sales / Marketing Market Location VA - Williamsburg area Location VA - Williamsburg Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52...

4w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)