Customer Service Representative

Robert Half • Baraboo, WI • 1d ago

Description

We are looking for a Customer Service Representative to support a non-profit organization in Baraboo, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for incoming inquiries, process orders accurately, and deliver dependable service across phone-based customer interactions.

ON SITE ONLY

Responsibilities:

Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service needs.

Handle a steady volume of call center interactions while maintaining accuracy, professionalism, and a positive customer experience.

Enter orders and update customer information in internal systems with close attention to detail.

Resolve routine questions and concerns by gathering information, identifying needs, and providing appropriate solutions.

Place outbound calls when needed to follow up on requests, confirm details, or support service completion.

Document conversations, actions taken, and relevant updates to ensure complete and accurate records.

Escalate more complex issues to the appropriate team when resolution requires additional support.

Contribute to smooth daily operations by staying organized, meeting response expectations, and following service procedures.

Requirements - Previous experience in customer service or call center support is required.

Ability to manage inbound calls efficiently while maintaining a calm and attentive communication style.

Experience with order entry and maintaining accurate customer records.

Strong verbal communication skills and active listening ability.

Comfortable handling both inbound and outbound phone interactions.

Solid attention to detail and the ability to multitask in a fast-paced environment.

Basic computer proficiency and confidence navigating customer service systems. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Risk Management Specialist

LAKE RIDGE BANK • Waunakee, WI • 1w ago

Management & Administrative

JOB REQUIREMENTS: Description: Join Lake Ridge Bank as a Risk Management Specialist and contribute to strengthening our enterprise-wide risk governance framework. In this role, you will support risk aggregation, audit an...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Baraboo, WI • 3w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3w ago

Go to Apply

Customer Service Associate

Walgreens • Baraboo, WI • 3w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3w ago

Go to Apply

Customer Service Associate

Walgreens • Waunakee, WI • 3w ago

Management & Administrative

3w ago

Go to Apply

Outside Sales Account Manager

STS OPERATING INC • Wisconsin Dells, WI • 3w ago

Management & Administrative

JOB REQUIREMENTS: Outside Sales Account Manager - Fluid Power Service & Repair SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America\'s leading value-add i...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)