Office Support Specialist II 2026-01416
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Office Support Specialist II 2026-01416
Salary
$25.21 - $28.01 Hourly
Location
Laramie, WY
Job Type
Permanent Full-time
Job Number
2026-01416
Department
Department of Transportation
Division
Department of Transportation
Opening Date
06/02/2026
Closing Date
6/16/2026 11:59 PM Mountain
FLSA
Non-Exempt
Job Classification
BAAS06
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is currently seeking an Office Support Specialist II for the District Office in Laramie, Wyoming, to perform administrative and support duties (including fiscal, clerical, and other location-specific duties) under limited supervision. This position primarily assists District Staff and other departments throughout the district by providing support and assistance to aid them in achieving their daily, weekly, and yearly objectives.
Laramie is set in the beautiful Laramie Valley at the foot of the Snowy Range. Laramie offers the perfect balance of outdoor adventure and small-town charm. Enjoy year-round activities such as skiing, hiking, climbing at Vedauwoo, fishing in alpine lakes, and camping at Curt Gowdy State Park. Laramie is also rich in history, with landmarks like the Wyoming Territorial Prison, while offering a welcoming community and vibrant quality of life.
Why Join WYDOT?
$2,000 Hiring Bonus (eligibility applies)
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities
and MUCH MORE! Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Human Resource Contact:Mandy McMicheal / 307-745-2111 / mandy.mcmicheal@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Customer Service & Public Relations
Serve as the primary point of contact for the District Office by answering phones, assisting walk-ins, and responding to public inquiries regarding WYDOT, Highway Patrol, road conditions, construction, and maintenance activities.
Professionally handle difficult or upset customers and resolve issues related to district operations and services.
Assist with district outreach and employee recognition efforts through event participation and photography support.
Administrative Support
Perform administrative support duties including mail distribution, certified mail processing, notary services, and flag protocol responsibilities.
Coordinate scheduling and reservations for meeting rooms, classrooms, TLN rooms, and district vehicles.
Maintain and update district phone lists, organizational charts, and employee photo directories.
Provide general administrative support to district programs and personnel to assist in achieving district priorities.
Payroll & Reporting
Review and assist with employee timekeeping and payroll processes using PeopleSoft and Agile Assets systems.
Coordinate annual and material inventory reporting and ensure timely completion of required documentation.
Systems & Technical Support
Administer Asset Essentials functions including user account management, work order support, dispatcher duties, and troubleshooting assistance.
Provide technical and administrative support to supervisors and staff related to Agile Assets and other district systems.
Manage district building access systems, employee access credentials, and Rest Area camera system support.
Maintain records and coordination of state-issued cell phones and related communication services.
Safety & Compliance
Support district safety programs and serve as secretary for the State Safety Committee by coordinating meetings, agendas, and meeting minutes.
Manage and track Damage Repair forms and related documentation, including coordination with supervisors, Highway Patrol, and Damage Repairs staff.
Financial & Program Support
Assist with facilities and financial processes including invoices, purchase card releases, vouchers, work orders, and Accounts Payable documentation.
Support the District Traffic Program by maintaining permit records and assisting with traffic studies.
Assist Human Resources staff with onboarding activities and new hire documentation.
Qualifications
PREFERENCES:
Preference may be given to applicants with extensive customer service experience and experience working with enterprise asset management software or database systems.
KNOWLEDGE:
Excellent customer service skills
Excellent oral and written communication skills
Experience with database management/learning management systems
Knowledge of invoice processing, purchase card reconciliation, and data entry for financial tracking
Office management skills, which require organizational, time management, and project management duties
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items up to 25 lbs., driving an automobile, etc.
Daily use of office tools and equipment
NOTES:
FLSA: Non-Exempt
WYDOT will conduct motor vehicle record checks to verify a valid driver's license.
The Wyoming Department of Transportation is a Drug-Free Workplace.
E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify (http://www.e-verify.gov) , including your rights and responsibilities.
** Qualifying eligibility and criteria for the hiring bonus
Acceptance of a permanent, full-time position posted for public recruitment.
Temporary employees accepting a full-time position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
