[Montana Department of Labor & Industry, Employment Standards Division. Empowering Montanans Through Work and Opportunity. Sarah Swanson, Commissioner] Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at:https://mtstatejobs.taleo.net/careersection/200/jobdetail.ftl?job=26141149&tz=GMT-06:00&tzname=America/Denver Looking to build a career in public service while supporting fair and lawful workplaces across Montana? The Employment Standards Division is seeking a Compliance Technician to help ensure that businesses uphold workers' compensation requirements. This role offers a unique opportunity to contribute to Montana's economic integrity, serve both workers and employers, and gain valuable experience in public administration and regulatory compliance. MISSION STATEMENT: Empowering all Montanans through work and opportunity. It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. POSITION OVERVIEW: Within the Workers' Compensation Compliance section, the Compliance Technician supports the enforcement of state workers' compensation laws by reviewing business information, identifying potential gaps in compliance, and providing outreach and education to help employers understand and meet their obligations. This position plays an important role in maintaining a fair competitive environment for Montana businesses. The work requires careful research, sound judgment, and clear communication with both internal staff and external stakeholders. It also offers meaningful exposure to regulatory processes that protect workers and support lawful business operations. WHAT'S IN IT FOR YOU: Gain hands-on experience with Montana's labor and employment laws. Learn how compliance programs operate to protect both workers and businesses. Strengthen research, communication, and problem-solving skills. Work in a supportive environment that values teamwork, accountability, and professional growth. Contribute to meaningful public service within the Employment Standards Division. Help ensure safe, fair, and lawful workplaces across the state. ESSENTIAL FUNCTIONS: Conduct research and verificationby searching internal databases, websites, and other resources to collect and evaluate information about business operations and compliance status. Evaluate compliance statusby assessing business adherence to Montana's workers' compensation laws and determining appropriate actions when noncompliance is identified. Communicate with stakeholdersby preparing clear, professional correspondence to businesses and individuals regarding compliance findings, required actions, and resolution steps. Document and maintain recordsby entering accurate, timely data into electronic systems and maintaining organized records of investigations and case activities. Recommend next stepsby identifying whether formal enforcement, education, or no further action is required based on the results of each review. Support program effectivenessby contributing to process improvements, sharing ideas for enhancing compliance outcomes, and collaborating with team members on projects and initiatives. REQUIRED SKILLS AND COMPETENCIES: Regulatory analysis and application:Interpret and apply state workers' compensation laws, policies, and procedures with sound judgment and consistency. Data accuracy and management:Enter, track, and maintain detailed compliance data within established recordkeeping systems. Professional communication:Write and speak clearly, adapting style and tone for different audiences including business owners, employees, and colleagues. Independent time management:Prioritize and complete assignments efficiently with minimal supervision while meeting deadlines. Problem solving and adaptability:Analyze changing circumstances, identify effective solutions, and respond with a logical and organized approach. Collaboration and customer service:Build positive working relationships with internal staff and external stakeholders to support voluntary compliance and continuous improvement. PREFERRED SKILLS AND COMPETENCIES: Experience with regulatorycompliance, auditing, or investigative work in a government or business setting. Familiarity withworkers' compensation laws, labor standards, or insurance requirements. Experience using case managementsystems or database tools to track and analyze compliance activities. Ability to interpret business recordssuch as payroll documents, licensing information, or tax filings. Strong attention to detailwith the ability to identify inconsistencies or potential compliance issues. Experience conductingoutreach, education, or customer service in a regulatory or public-facing role. Demonstrated abilityto handle complex or sensitive situations with professionalism and sound judgment. Interest in public serviceand promoting fair, lawful business practices. MINIMUM QUALIFICATIONS (Education and Experience) Experience or coursework involving research, recordkeeping, auditing, compliance review, or related administrative functions. Demonstrated ability to interpret and apply policies, statutes, or technical standards in evaluating program or business practices. Proficiency with Microsoft Office applications (Word, Excel, Outlook) and the ability to learn agency case management or electronic record systems. Strong written and verbal communication skills with attention to detail and accuracy. Experience handling confidential or sensitive information in accordance with applicable privacy requirements. A degree in business administration, public administration, or a related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above. Equivalent combinations of education and directly related experience will be considered. HOW TO APPLY FOR THIS OPPORTUNITY: A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. Tip:When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents. Required application materials: Cover Letter- Your Cover Letter should explain how your experience and education meet the identified required skills and competencies, with examples that demonstrate your qualifications. Resume- include all work experience you have held that would help you qualify for this position, including duties, dates of employment. Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents. If you need an accommodation with the application process, please contact the HR office. BENEFITS: Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great statehere. See our other incredible benefitshere. These are some of our benefits just to name a few: Work/life balance with hybrid schedules or partial telework may be available within the state of Montana. 38 paid days off a year including vacation, sick leave and holidays. Military leave: You'll get up to 15 days of military leave with full pay. Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click hereto learn more. Free telehealth and access to free employee medical clinics through our medical plan - clickhereto learn more. Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. - Clickhereto learn more. Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click hereto learn more! Career progression, training opportunities and room for professional growth. State employee discounts at various businesses across the state. This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2026. This position may be covered by a Voluntary Employee Beneficiary Association (VEBA) _E-Verify:_This agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here,https://www.e-verify.gov/ Title: Compliance Tech Location: *Helena Requisition ID: 26141149
